Factors that influence communication and interactions with relation to health and social care

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Jordan Palmer                                                                                             23/10/08

                                    Unit 1 – P3 Factors that may influence communication and interpersonal reaction           

Type of Communication There are different types of communication which can be used: spoken, written, sign/symbol, one to one, ICT, non verbal.

Environment 

A big factor of how the environment can influence communication is how comfortable the participants are. The more comfortable someone is in an environment the better a sender and receiver of messages they will be. Someone will be comfortable in an environment if they have a close bond to other participants or there is a nice, easy atmosphere between participants. For example at a sexual health clinic both the service user and the professional will know that the service user is here to share something very private and sensitive with someone they have no bond with, this will make the service user uneasy and nervous so they may stutter their words when describing symptoms as they are uneasy about what the reaction of the professional will be.

Another factor about the environment that will influence communication is lighting. The environment that communication is taking place in needs to be well lit but not so bright it stuns the eyes. This is particularly important in a deaf school where the students need to be situated where the lighting provides good enough visibility to lip read or understand the signer’s signs.

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The amount of noise in a communication environment is also important. Sometimes an area will be too noisy for someone to be able to hear and take in the messages being sent to them. This is particularly important in a deaf school as some of the students will have only a slight hearing impairment and may wear a hearing aid. Hearing aids make everything appear a lot louder to the ear, but if there are too many noises happening around people communicating with a deaf person there will be too many different noises for the deaf student to obtain the ...

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This report meets the aims stated within the title, it is precise and demonstrates a very good level of subject knowledge and understanding. the writer has obviously had experience of various care settings and has applied each factor affecting communication well giving full explanations of how a barrier can be overcome. ****