• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Factors that influence communication and interactions with relation to health and social care

Extracts from this document...

Introduction

Jordan Palmer 23/10/08 Unit 1 - P3 Factors that may influence communication and interpersonal reaction Type of Communication There are different types of communication which can be used: spoken, written, sign/symbol, one to one, ICT, non verbal. Environment A big factor of how the environment can influence communication is how comfortable the participants are. The more comfortable someone is in an environment the better a sender and receiver of messages they will be. Someone will be comfortable in an environment if they have a close bond to other participants or there is a nice, easy atmosphere between participants. For example at a sexual health clinic both the service user and the professional will know that the service user is here to share something very private and sensitive with someone they have no bond with, this will make the service user uneasy and nervous so they may stutter their words when describing symptoms as they are uneasy about what the reaction of the professional will be. Another factor about the environment that will influence communication is lighting. ...read more.

Middle

to make the communication short and sharp as you have to consider due to their illness how much input the resident can take in and possibly remember or know how to respond to. Sensory disabilities play a large part in influencing communication too, a sensory disability is anything that affects the senses. For example in a deaf school to communicate with a student you wouldn't talk to them because they can't hear you. You would have to find another way to communicate. Culture Culture influences communication as people are different in so many different areas, their; background, religion, ethnic class, gender, age. All of these areas contain restriction on communication whether it is the type of the communication or the content. For example in a case being dealt with by social services a Muslim woman would not be able to talk to a male professional as in her religion the only male she is to have contact with is her husband. Another example is at a hospital a Muslim woman would not be able to be treated by a man as it is unacceptable for any woman of her religion to be touched by any other man than her husband or male family members. ...read more.

Conclusion

For example in a hospital if a service user died in theatre the nurse would have to tell the family waiting outside, they would not just go out and say so and so is dead as that is insensitive. They would think carefully about the most appropriate way to tell the family, they would probably end up with the idea of going into the room, sitting the family down, lowering to their level and maybe comforting them by placing a hand on their hand or shoulder and quietly and slowly saying that unfortunately so and so passed away in theatre. It is a sensitive way of delivering a complex and difficult communication. Emotion/Personality Someone's self esteem can influence communication because for example in an adoption home a child may have low self esteem so they think no one wants to communicate with them, therefore making them unapproachable to others as they will give the impression they are not open to communication. If someone is unstable they may scare people as they think that if they try and communicate with the person they will be on a completely different wavelength and the communication would just be awkward so people don't bother to try and communicate. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

4 star(s)

This report meets the aims stated within the title, it is precise and demonstrates a very good level of subject knowledge and understanding. the writer has obviously had experience of various care settings and has applied each factor affecting communication well giving full explanations of how a barrier can be overcome. ****

Marked by teacher Michelle Turrell 01/03/2013

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Equality diversity and rights in health and social care

    3 star(s)

    and ethnic minorities through its association with changes in mental and physiologic states and through its influence on participation in high-risk behaviours such as excessive alcohol consumption and substance abuse. Several studies have examined the effect of racial discrimination on mental health and, in general, show that racial discrimination can

  2. Personal & professional development in Health & Social care.n this assignment I am going ...

    I treat others the way I would like to be treated, I respect their privacy, I am polite and understand the needs of others. I am very determined and focused. I have taken part in many enrichments and performances during secondary school and college.

  1. Explain the role of effective communication and interpersonal interaction in a health and social ...

    a variety of factors that influence communication such as environment, culture, values and beliefs, attitude, content, emotion and personality. The environment has impact on communication because if the environment is quiet and not too noisy the people communicating will be able to hear each other and be able to understand

  2. How is anti-discriminatory practice is promoted in health and social care settings?

    Another example of negative past experiences could be working with a certain group of people in one job and then in their next job at Peacehaven house, they work with them again but after bad experiences they do not interact and communicate effectively as the service provider may not feel comfortable working with that group of people.

  1. Theories of health and illness

    an epidemiological study, first he mapped the locations of the homes of those who had died in this outbreak, he found that most of them lived by the water pump on broad street, a few lived further away but liked the taste of the water and had it delivered to

  2. Barriers In Communication In Health & Social Care

    When in a doctors, the space is used wisely. The chairs are opposite each other, but there is a desk so the care user still has their personal space. And medical instruments are out of sight so they do not frighten the person.

  1. Unit 21 Nutrition for health and social care

    are being met i.e. the majority will need less. 2. LRNI is the amount of a nutrient that is enough for only a small number of people in a group who have low requirements (2.5%) i.e. the majority need more.

  2. Explain the concept of Equality, Diversity and Rights in relation to health and social ...

    These includes: 1. The right to life - 2. Freedom from torture and degrading treatment 3. The right to freedom from slavery and forced labour 4. The right to liberty 5. The right to a fair trial 6. The right not to be punished for something that was not a crime when you did it 7.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work