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Factors which support and inhibit communciation

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´╗┐Hollie Jenkins- year 12- A01 communication- Factors which support and inhibit communication Factors which support and inhibit communication When communicating with others in health and social care, there are many factors which should be taken into consideration which support and inhibit communication. These factors include positioning within a health and social care setting, emotional factors which affect an individual?s different emotions, environmental conditions and special needs. If these factors are do not support communication then they can inhibit service users from having effective communication. Firstly, positioning within a health and social care setting is an important factor to consider where communication is concerned. This is because positioning can either support or inhibit communication so it is crucial as to where things such as seating arrangements are concerned. For example, if a member of staff was talking to a patient then they would communicate more effectively with the patient if they were positioned at the same level as the patient in a comfortable position. This is because it would make the patient feel less intimidated which would allow them to be more comfortable when communicating. By positioning people at the same levels, this would be a supporting factor of communication. ...read more.


Lighting can also support communication. During a situation lighting should be appropriate to the occasion as it is important to create the right atmosphere when dealing with patients/individuals. Examples of the types of lighting needed in certain situations are in a meeting where a care worker may need to take notes and write important information down. In this type of situation; the lighting should be fairly bright and the room should be fairly light as the care worker will need to be able to see what they are doing when taking notes and writing things down. Another example of lighting could be shown through a therapy session. The lighting in this particular setting would most likely be dimmed in order for the patient to relax in a calm atmosphere and to encourage the patient to relax during their therapy session. Ventilation can also support or inhibit communication. In order for ventilation to support communication it must be well ventilation to promote concentration and also to prevent the individual from losing interest. Ventilation can also inhibit communication, for example; if a room is too hot or too cold then this can make the process of communication uncomfortable, frustrating and unsettling as the individual will not be able to relax if they are overheating or if they are freezing cold. ...read more.


By taking into account cultural issues, respect is shown to the individuals wishes which makes for better communication if everyone is happy. For example, the care worker may need to consider whether anything special is needed to be remembered within the communication. The last thing which should be taken into account when trying to cover the main content during communication is whether the person whom the care worker is communicating with has any special needs or not. The care worker should ask themselves if there is anything they can prepare if the indidividual does have special needs in order to make the individual more comfortable. They may require special aids such as hearing aids if they have a hearing impairment so these needs should be taken into account when planning communication. The content of the communication is extremely important as the way in which we communciate determines whether the aim of the communication has been achieved or not. It also determines how effective the communication was during the interaction with the individual. In most cases, the the main points which are raised in the content of communication section are points we automatic to many people. Even though these points may occur naturally to many people, it is still important that we are aware of them so that they can be a natural part of any situation in which people may communicate with one another. ...read more.

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