• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Forms of Communication: is the giving and receiving of information in different ways also communication is the way to help people feel safe and develop of self esteem.

Extracts from this document...

Introduction

´╗┐Zainab unit1 Forms of Communication: is the giving and receiving of information in different ways also communication is the way to help people feel safe and develop of self esteem. There are different types of communication and I would be talking about most communications we have nowadays. Firstly we have one to one communication, this is where only two people have a conversation can be verbal and non verbal,one on communication could be use between a care worker and a service user discussing about something confidential and important, one on one communication should be taken place in a very comfortable environment and should both feel relaxed. For instance a care worker that about to talk to a service user and has a angry face on service user could be scared and not feel comfortable. Secondly we have texting communication this is mostly used nowadays and used for deaf people as well because obviously deaf people can?t read out so this form of communication would be useful as it would support them to understand what the conversation is about. ...read more.

Middle

but different because you are talking through a phone for example if a service user needs the nurse attention urgently the care worker can just make a quick phone call to the nurse instead of writing a letter which might take longer. Interpersonal interaction (non verbal) There are different types of non verbal communication and I am going to be explaining each of them and also relating each to health and social care setting voice tone: Voice tone is very important because it indicate how someone is feeling about you or the conversation by the way their voice tone for example if a service user that always happy and polite sounds harsh and mean for the first time, then you would know service user is not happy about smoothing then you should try and investigate and help to get the service user back to normal. Posture: The way you sit and stand can indicate you a lot because if you are standing in a place where you are suppose to be seated that might indicate maybe you are interested and can?t be bothered for example if a care worker are ...read more.

Conclusion

?don?t worrying? or care worker could give hugs and pat them on the back gently just to make them feel loved and calm as long as care worker is not touching service user in sexually way because it would make service user feel uncomfortable and scared. Silence: it?s a worse form of punishment in most cases because silent indicates someone is not interested in what you are saying which could be annoying and make you feel comfort able. For instance if a service user is upset at the care worker by not attending to them properly service user might just be silent and not reply to the care worker if they ask any questions, this would indicate that the service user is upset at the care worker however silence could be maybe a person is thinking about something. Proximity: This is how close you are to someone,(personal space) for example if a care worker is taking a survey about the service user and the care worker is asking the question by getting very close to the service users almost in their faces, this might scare them and make them comfortable. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    barriers to communication

    4 star(s)

    I kept make up to a minimum and I wore a simple pair of jeans with a plan top. I also made my tattoo was covered as I know Muslims see it as a sin to have tattoos done and this may mean that they may not want to talk

  2. Different Forms of Communication and the Communication Cycle.

    situations of patients or important information that each colleague will need to be aware of. Group communication with patients in the care home will be effective to use when informing patients they need to return to their room for sleep.

  1. Communication. In care setting all forms of communication are used whether its face to ...

    When communicating orally with others in a care setting we may have several purposes. For example at a GP Surgery or a Health Care Centre to give information to the service user to tell them what services are available and when they are available.

  2. Health and Social Care Communication. Examples from work with a service user with ...

    things about her rather than having to rely on her remembering all of these things. I also looked into the type of person Majella is. I wish to change the way Majella is, even though I know this is not entirely possible ? I feel as though any improvement would be good.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work