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I am going to do my research in the Queen Elizabeth hospital. The purpose of my research is to find out and compare the satisfaction levels of patients and nurses, the research will be carried out on a surgical ward.

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Content 1. E1 Introduction 2. E2 Secondary data 5. E3 Ethics 6. E4 Questionnaires 7. Questionnaire results for patients 9. Questionnaire results for nurses 10. Analysis, Conclusion 11. Evaluation 12. Task CI, C2, C3 13. Task A 14. Bibliography 15. Appendix 1 16. Appendix 2 Introduction I am going to do my research in the Queen Elizabeth hospital. The purpose of my research is to find out and compare the satisfaction levels of patients and nurses, the research will be carried out on a surgical ward. The informants for the research will be males and females aged from 16-80+. I was unable to find any previous research on a surgical ward so I have no background information on the research I am going to carry out. But I was able to find statistics on waiting times for people who needed surgery, which the table below shows: From looking at the table above you can see how long people had to wait for there operation. I found the statistics in a statistical press notice on NHS waiting list figures. Before caring out the research I predict that the questionnaire results will show that the satisfaction of nurses will be lower compared to the satisfaction levels of patients on the ward. I predicted this because when I first started my work experience on the surgical ward the patients were generally satisfied with there treatment, but the nurses seemed less satisfied and complained more about their work. ...read more.


I will also say at the end of the questionnaires that 'all information given will be confidential'. Task E4: Questionnaires (see appendix 2 for questionnaires) I designed three types of questionnaires then out of them I chose the one I thought was the best. I made five copies of this questionnaire and gave it out to people to give suggestions about how to improve it; this is called a pilot questionnaire. The reason I used a pilot questionnaire was so that if there was any problems with any questions that patients did not want to answer then the questionnaire could have been changed before the research was carried out to make the research more reliable and easier for the patients to answer the question. Improvements made 1. In question six 'have you been in hospital before' I could asked after 'how long were they in hospital for', 'are they in for the same reason as before' from finding out this I could make more accurate conclusions. 2. When answering question eight 'are you satisfied with the medication you receive' participants wanted to say how they wanted to improve this, so I added another question 'if no how would you like to improve this'. 3. I also included a little thank you note at he bottom of the questionnaire. I created the questionnaires by using questions that are relevant tot the participants and nurses and also by trying not to use question that would offend them in any way or make them not want to answer any questions. ...read more.


This could have been done by going into more depth with questions also getting more participants to take part in the research then I could have collected information from different wards and compared the results and made more reliable conclusions from this so if another researcher was to repeat the research there would be a wider variety of results to compare and wards to carry out the research. When carrying out the research I chose a quantitive methodology. I chose this method because when carrying out research on a hospital ward I would have had to use questionnaires as they were quick and I would have had more chance of getting nurses to take part in the research, and when using questionnaires a quantitive methodology would have been the best method to use as the data is easy to analyse and easier for patients to understand and also saves time as when using questionnaires I only had to spend about 5 minutes with each participant. But if I was using a qualitive methodology I would have had to spend around 15-20 minutes with each participants and therefore I would not have had time to collect enough data and would not have got any nurses to take part in the in the research so then my research would not have been reliable or valid. So when carrying out the research I felt that I used the best method that was appropriate when carrying out the research on a hospital ward. ...read more.

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