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Identify how five specific communication needs of service users may be assisted, including non-verbal communication.

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  • Essay length: 2811 words
  • Submitted: 25/06/2010
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AS and A Level Healthcare

The first 200 words of this essay...

Introduction

In this assignment I am going to:

* Identify how the communication needs of patients/service users may be assisted, including non verbal communication

* Explain the specific communication needs patients/service users may have that require support, including the use of technology

* Analyse how communication in health and social care settings assists patients/service users and other key people.

P4. Identify how five specific communication needs of service users may be assisted, including non-verbal communication.

Client group

Type of support

Hearing impaired

- Hearing aid

- Use of sign language

- Improved environment for example using a room with low background noise

- Text messaging

Visually impaired

-Use of oral communication

-Braille

-Use of glasses, magnifiers and IT software to enhance display.

Spoken language differences

-Interpreters

-Translators

-Use of signs & symbols

Learning disability

-Use of Makaton

- Advocates

-Use of signs & symbols

Psychological problems such as depression, anxiety and personality and self-esteem needs.

-Listening skills

-Befriending

-Counseling

M2. Explain five communication needs that clients might have

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