As good as communication is they are also they advantages, disadvantages, strengths and weakness of it. They good advantages between a care worker s and a client is that they will develop a more intimate relationship in which they can discuss any kind of problems, but also they build trust and loyalty, this is important especially for the client, if they client trust the care worker problems will be talk easily, and if they want something to stay confident they know that the care worker wont betrayed them unless it is very important, and that is where the loyalty comes in. A communication also avoids needless arguments which can occur between anyone. They also reduce hurting other people feelings and to also respond to feedback and criticism more appropriately.
However the disadvantages of communication are that some people don’t like to communicate with other which makes it hard on the other person. Also if the person being spoken doesn’t understand the language that can be a barrier in which stops people from communicating. When two people don’t get along or have hatred between them this makes them being be dishonest about certain things such as their values and beliefs.
In a health and social care setting the strength of a communication would be approaching someone with the right kind of attitude for example if a service user is having trouble doing something the care worker will approach him/her and ask if they need and help and patiently wait for the service user response. However going to the service user and impatiently tell them to hurry up with what ever they are doing or just ignore them even though knowing they are having a problem would be a weak approach of communication.
D2-
In this task I will analyse the factors which influenced both interactions.
In the first interaction which was my group interaction, where a visitor phone in a nursing home and ask to visit the nursing home in order to talk with the people there and the manager to get information about the place and see if the care home if the right place for their relatives.
However in my one-to one interaction I was talking to a client from my work placement about his interests, hobbies, family and schools work.
I think that the factor that influenced both of my interaction was attitude, the attitude that everyone that I was doing the interaction had made us communicate easily and freely. I think that if I had a bad attitude during both interactions that would have made the people that were interacting with me feel dominated and disrespected.
I think that if two were having an interaction or even a conversation and both people have the right attitude and talk without disrespecting the other or insulting them then I think that the interaction or the conversation would be great. I personally think that the attitude that the people have it is what makes us communicated easily or badly.
Another factor that I think had an influence in both of my interaction was the ability of the client to receive and send messages. I think that if the message sent to clients aren’t clear it is very clear for him/her to be unable to respond to it. In my case I know that in both of my interaction the clients were able to send me back messages which mean that they have in fact receive my messages this is why the communication was done perfectly.
At least but not last another factor that influenced my interactions was personal space, I personally think that when I having a conversation between people everyone should a personal space in which they don’t feel like they are being violated. Personal space is a key to have a great communication and also be able to talk freely and confidently. In my interaction they were at least about a good 4 inch in space between the clients and me, I didn’t want to make anyone uncomfortable and I didn’t want anyone to do the same to me. I also didn’t want to seat far away in order to make they feel like I wasn’t interested in what they are saying.
