• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

In the health and social care setting communication takes place not only between service users/patients and workers, but also between relatives and friends.

Extracts from this document...


D1- In this task I will analyse how communication assists service users and other key people in the Health and Social care setting. In the health and social care setting communication takes place not only between service users/patients and workers, but also between relatives and friends. Without communication nothing would get done, no information would be passed on. Communication take place to inform, to support, educate, give and receive instruction, keep records, liaise and coordinate. All these communications can assist any or all of the service users and key people in the health or social care settings. Everyone passes through the health and social care setting at one point in their life whether they young children's, sick adults or elderly person needing care. Personalities, cultures, technology, art and science all have a part to play in the role of communication. In the health and social care sector communication is used to talk about needs, concerns, attitudes and feelings as well as to impart information. ...read more.


When two people don't get along or have hatred between them this makes them being be dishonest about certain things such as their values and beliefs. In a health and social care setting the strength of a communication would be approaching someone with the right kind of attitude for example if a service user is having trouble doing something the care worker will approach him/her and ask if they need and help and patiently wait for the service user response. However going to the service user and impatiently tell them to hurry up with what ever they are doing or just ignore them even though knowing they are having a problem would be a weak approach of communication. D2- In this task I will analyse the factors which influenced both interactions. In the first interaction which was my group interaction, where a visitor phone in a nursing home and ask to visit the nursing home in order to talk with the people there and the manager to get information about the place and see if the care home if the right place for their relatives. ...read more.


I think that if the message sent to clients aren't clear it is very clear for him/her to be unable to respond to it. In my case I know that in both of my interaction the clients were able to send me back messages which mean that they have in fact receive my messages this is why the communication was done perfectly. At least but not last another factor that influenced my interactions was personal space, I personally think that when I having a conversation between people everyone should a personal space in which they don't feel like they are being violated. Personal space is a key to have a great communication and also be able to talk freely and confidently. In my interaction they were at least about a good 4 inch in space between the clients and me, I didn't want to make anyone uncomfortable and I didn't want anyone to do the same to me. I also didn't want to seat far away in order to make they feel like I wasn't interested in what they are saying. ?? ?? ?? ?? D1 Unit 1: Developing Effective Communication in Health and Social care ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    barriers to communication

    4 star(s)

    Maslows (1943) Hierarchy Needs starts at physiological; this is means breathing, safety, eating and sleeping. So this means that feeling safe in your surrounding is important. I approached Lucy and greeted her while bending down to her level. "Hey you okay Lucy?

  2. Developing Effective Communication in Health and Social Care

    authority and keeps control of the class as well as to communicate to the students in order to teach them and for them to learn from her. For example, the teacher uses appropriate vocabulary to the students and speaking to them with correct and different rhythm, tone, pitch and volume.

  1. Developing Effective Communication in Health & Social Care - how I develop and use ...

    For example, when she sighed to me that she attending some time to the Thanet College to do some cooking there, I slightly holds my head which explains that " I understand you" and she carried on signing. In us dialog we both was using facial expression by showing happy

  2. Health and Social Care Unit 3 Health and Well being

    PSHE in schools This is a progressive course designed to help young learners develop their knowledge and skills needed to manage their present and future lives. It deals with real life issues that could affect children, young people, their families and their communities.

  1. Health and Social Care Communication. Examples from work with a service user with ...

    Simple reminiscence ? the idea of this type of reminiscence is to reflect on past information in an enjoyable manner that will make the service user feel confident and happy 2. Evaluate reminiscence ? this particular type of reminiscence can be more therapeutic and can be used to review a

  2. Types of communication including factors that support and inhibit communication within a care setting ...

    wellbeing, this could be through using verbally empowering words encouraging the service user to do something that will help them become more independent and achieve more. This will increase their self-concept as they feel they can do stuff by themselves and do not have to depend on others.

  1. Report on Counselling for Health and Social Care

    Both Tracy and Jennifer are first year students at college and are currently living together. Tracy and Jennifer said they had no problem with each other when they first moved in together. However, Tracy says that she does not like Jennifer?s attitude to life and studies and wants her to

  2. Unit 5 Anatomy and physiology in health and social care

    Vertebral Column: It is a flexible column of vertebrae, connecting the trunk of human body to the skull and appendages. It is composed of 33 vertebrae which are divided into 5 regions: Cervical, Thoracic, Lumbar, Sacral, and Coccygeal. Rib Cage: It is a bony cage enclosing vital human organs formed by the sternum and ribs.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work