• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

In this assignment I will be talking about how care workers need to be able to communicate with the service users and make sure that at the end the conversation the service users feel respected and valued.

Extracts from this document...

Introduction

P4 - Describe the rights of patients / service users In this assignment I will be talking about how care workers need to be able to communicate with the service users and make sure that at the end the conversation the service users feel respected and valued. Be different and treated as an individual Every individual has the right to be different regardless of whom they are, where they come from, what they do, their deficiencies or their way of life. Every individual have the right to their own beliefs and lifestyles. Care workers must respect the rights of all clients. For example Joni is 26 years old and has an unusual lifestyle, she puts on red and yellow every day and on Sunday she puts on all red. She has the right to be respected and treated as an individual despite being different. She has the right not be judge even though her life style is unusual. Have freedom from discrimination Service users have the right to be free from discrimination. Service users must be able to make sure that the client feel safe and get equal opportunity regardless of their race, gender, place of origin, colour, ethnic origin, age, sex orientation, family statues or financial viability. ...read more.

Middle

i.e. o If someone has said they are going to harm themselves o If some said they intend to harm another person o If someone has said they plan to be or have been involved in a criminal offence If any of these occur care workers have the right to report it to the person responsible in the care setting. Before hand if a client for instance came to a care worker saying their problems; the clients must know they can trust their care workers. Clients may be put at risk and their self esteem damaged if confidential information is shared with others. Choice Choice empowers us as an individual. Everyone has choice. Care workers need to make sure that they give clients the opportunity to make choices. Choices could vary with individuals some is choice to be able to take medication, have operations and some could be down to food they want to eat or the shoes they want to wear. They also have the choice to discuss, personal issues with doctors and teachers. In order to make choices the client needs information so that they can make informed decisions. Care workers should demonstrate respect for individual by: o Offering opportunities to make decision and have a choice o Encouraging every ...read more.

Conclusion

Safety and security Everyone has the right to be safe and secure including care workers. Clients have the rights to be safe and secure from: o Carelessness in the care setting o Housekeeping. E.g. food, floor o injury in their work place o they have the right to good medications by qualified health care worker o abuse e.g. sexually, physically and emotionally and neglect In order for clients to be safe the workers should i.e. o Ensure that they are aware of every individual coming into the building by providing CCTV, ID checking o Provide signs in case they is a sloppy floor to avoid accidents e.g. falling o Make sure that all the workers are qualified to handle their different professions o They should prevent the spread of illness by throwing special bins and they should use antibacterial to prevent flu viruses o Make sure all equipments and materials is safe to use o Making sure there is enough fire exit Health and safety at work at 1974 is designed to protect employees in the workplace from unsafe practices. The Act is designed to: Ensure the safety and health of worker Protect both clients and service users are safe using the workplace Control the use of dangerous substances e.g. medicines and cleaning fluids ?? ?? ?? ?? ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. In this assignment I will be looking at the benefits that different types of ...

    health and safety, education, peer and family relationships, behaviours and risks (8). Below I have explained what physical, intellectual, emotional and social activities are and how they could benefit service users at this age. Physical needs are things such as food, drink, warmth, shelter and security (8).

  2. How service users are valued and actively supported and how service users are valued ...

    provide them with active support such as when a child asks the teacher that they need the toilet, the teachers make sure that they are happy to help that child because it is their responsibility. The children in the First Step nursery are actively supported by the care workers because

  1. Describe Service Users Right to Confidentiality.

    Care workers must record information accurately, and update service users' records on a regular basis, in order to reflect any changes in need. The Act also means that care settings have a responsibility to store the records they keep in a safe and secure manner to prevent unauthorised access.

  2. Accuracy is very important, when completing records of service users. This due to health ...

    This also helps the service users with their diet, so Greyfriers nursing home need to make sure they are monitoring the service user's health and keep the records accurate. Care workers also move service users around, this means they need to keep accurate records of the service user's information so

  1. How the communication needs of service users may be assisted.

    However there are some problems that occur when someone has he support of a translator or interpreter; Knowledge of the subject matter The more the interpreter knows about the subject that the client is trying to get across the more understanding they will be and the communication will be easier

  2. Explain how to protect older service users from abuse.

    purpose used, often described as the 'soft cosh' because of the impact that it can have." (elderabuse.org.uk, 08/03/12) There can be many signs of physical abuse, however these can sometimes be covered by the abuser or victim and any injuries that go unexplained should be investigated fully.

  1. Communication Report. It is very important to be able to communicate effectively in a ...

    It can also mean that the other person doesn't trust the speaker enough to "take their eyes off" the speaker. Lack of eye contact can indicate negativity. However some individuals with anxiety disorders are often unable to make eye contact without discomfort so don't tend to do so.

  2. Health and Social Care Communication. Examples from work with a service user with ...

    environment goes into the senses, if an individual pays close attention, this will then be transferred into short-term memory, if the information decides it is then lost. However, if the information goes through a rehearsal loop, it will then be stored in long-term memory which potentially lasts a life time.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work