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Individual rights for healthcare users.

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Individual Rights To be respected: You as an individual have the right to be respected by each and every other person. Respect is a right which everyone is entitled to. You are meant to be respected by everyone because no one in this world has the right to show disrespect towards another person. The employee who is dealing with your case needs to make sure that they are treating you with respect because to make you feel comfortable in the atmosphere and also make you feel free to discuss your medical conditions with them. If an employee is not treating you with respect then they are being disrespectful and they are not showing there good manners to you, therefore they don't have the right to be working at the hospital as a GP. If your GP treats you with respect then you as an individual will feel freer to talk about your medical conditions. This will also give your self esteem a boast because you will gain more confidence because you know that your GP will not disrespect you because he/she does not have the right to. If you know what your rights are and when they can be used then you as an individual don't need to worry about being disrespected because this is against care values system. As one of the rules from the care values system is to treat each and every individual with respect. A really good example of this could be if you as a patient went to a clinic and your GP was being extremely rude to you for example if you told your GP what was wrong with you and then your GP told you to get out of the room because they did not think that the problem was as big as you think. If the GP does this, it will be extremely rude because the GP has asked you to get out of the room without even telling you what was wrong with you. ...read more.


To be able to communicate with preferred methods: The employee should be able to communicate effectively with the client because using effective communication skills will show that the employee is ready to listen to what the client has to say and the employee is not going to be ignoring what the client has just said. For example if a employee went to clinic and she was telling the GP about her medical conditions , and the GP started looking around the room instead of listening to what the patient has just said. The patient will feel disrespected and the patient would not really want to talk about their medical conditions because they feel as the GP is not interested about their medical health. To show respect and to also show that you are using effective communication you could use the following communication skills: Tone of voice: Is a way someone can say something which would hurt or make some one really happy. Tone of voice can also affect how a person might feel for example if a person is feeling really upset he/she might just take their anger out on the wrong person and make the tone of voice go up really loud. This will upset the person they are trying to take their anger out on. Pace: Is when you talk fast or slow the pace you speak at. If you take to fast the person you are talking to might not be able to understand what you are trying to say. If you talk to slowly then the person you are speaking to might feel very bored and not want to listen to what you are saying. Body language: How you present yourself, the way you move and also the way you talk. Body language can also be what you where, the types of cloths you wear can sometimes tell other people what type of a person you actually are. ...read more.


Make sure that you have understood what exactly has happened to the patient and also make sure that you are using effective communication skills to help you communicate really well with the client. Also use very good body language and ask the patient open and closed questions in order to find out more about the patient. Make sure that you say things like "Yes I understand what you are trying to say" this will reassure the patient and the patient will also feel that yes my GP has understood what i am trying to say and he/she will be very satisfied and they will also feel that their illness can be cured by the help of their GP. After the person has finished what they have to say then repeat what they have just said and also make sure that what you have repeated is right. Ask the patient if what you have just said is right. Also make sure that they have understood what you are trying to say. Make sure that they have understood about the things which they have to do in order to cure themselves. Make sure that you don't give the patient any opinions or suggestions which is not at all relevant to the case Some people cannot communicate with others by speaking so they use other techniques to speak for example: They need to speak with the help of sign language and they need you to listen to them effectively because they are more dependent on others and they need others to help them communicate effectively with the help of sign language and so on. There are other techniques such as writhing things down and also drawing pictures and showing photos to let the person know about what the person is talking about. With people who are deaf they can also use these techniques because it would be very handy for them to communicate. People with hearing difficulties can also be helped by using techniques such as writhing things down. ?? ?? ?? ?? ...read more.

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