Codes of practice and Rules of conduct
The Codes of Practice gives responsibilities of employers in regulating social workers and supporting worker to agree, accept and meet the requirements of the Code and also to take action if they fail to do this. The Codes of Practice is planned to balance the existing policies and procedures and also to allow employers to give a high quality of social care services which promote public confidence and their trust.
The Codes of Practice describes the standards of professional conduct which is expected of them by their own employers, colleagues, cares, service user, patients and general public within their day-to-day work activities for social care workers.
Social workers must promote the interests of their service users and protect their rights. This includes:
- Respecting and, where suitable, promoting individuals views and wishes of carers and the service users.
- Treating everyone as an individual
- Support the service users rights to control their own lives and be a judge of their own decisions on the service they are receiving
- Promoting equal opportunities for the carers and service uses
- Maintaining and respecting carers and the service users dignity
- Maintaining and respecting carers and the service users privacy
- Respecting diversity and others different cultures and values
Charters
The Patient's Charter is a United Kingdom government document, which sets out a number of rights for patients. A charter is made up of promises. The charter sets out rights in service areas including , hospital treatment, community treatment, ambulance, dental, optical, pharmaceutical and maternity.Charters help promote equal opportunities by promising to uphold rights, it gives everyone the right to complain ( if they feel their standards are not being met), it promotes and accepts individuality, it applies to everyone (patients, service users, carers) and it does not discriminate, it gives individuals an opportunity to express themselves; their needs and it gives them choice.
The charter has a complaints procedure which is for service users if they are not happy with the service the care home is providing them with. There is also a health and safety section which suggests how the service users will be treated in case of an emergency. This charter makes service users aware of what they will expect in this health setting. This will make them more aware any of situations.
This charter shows them how to complain if they have any problems, this will make them more confident and they will feel safe in this care home as they know what to do in case of any problems or emergencies. This will help raise their self esteems. This charter will show them are they will not be discriminated against and that they have rights which will help protect them.
