Principles of communication in adult social care settings.
People communicate to show someone how they feel, to share their ideas to tell someone what they need, to ask a question and to socialise with other people. Communication is very important in a care setting because it builds relationships with the carers and the other residents. Communication helps to know how people are feeling, what they want to do and prevents misunderstandings with their care. Working in the care environment you get used to observing people’s reactions like the change of pitch when they talk this is important as this could mean they are angry or stressed out. The body language can alter as well; facial expressions or no eye contact can mean they are unhappy or angry with someone. If these changes are recognised then the situation can be dealt with.
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Teacher Reviews
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This is an adequate essay but it is missing some of the fundamentals that should be discussed in communication - such as verbal and non-verbal. It is a little mixed up and would benefit from a little more research into types of communication beyond just that required to overcome barriers. ***