• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Principles of communication in adult social care settings.

Free essay example:

Principles of communication in adult social care settings.

People communicate to show someone how they feel, to share their ideas to tell someone what they need, to ask a question and to socialise with other people. Communication is very important in a care setting because it builds relationships with the carers and the other residents. Communication helps to know how people are feeling, what they want to do and prevents misunderstandings with their care. Working in the care environment you get used to observing people’s reactions like the change of pitch when they talk this is important as this could mean they are angry or stressed out. The body language can alter as well; facial expressions or no eye contact can mean they are unhappy or angry with someone. If these changes are recognised then the situation can be dealt with.

Each individual has their own way of communicating like using their own mother tongue, their own cultural beliefs. Their own way of communicating because they can’t talk or hear properly or their own physical difficulties sometimes their age or gender plays a part. We need to know all about these things so we can respond to a person’s needs or wants, whether they are alright or not. Communication methods could be sign language, Braille, finger spelling, tone of voice, body language, pictures or even a translator. Some barriers to communication could be a different language, mental problems, aggression, and lack of confidence or effects of alcohol or drugs.

We can help to communicate with people by using an interpreter, a signer, talking clearly and using proper vocabulary not slang. We can remove all distractions by moving into a quiet room which can be light and airy; this all helps to remove barriers in communication. You can find out whether a person has understood you or not by asking questions, repeating or changing what you have said, allowing enough time for them to answer and being aware of a person’s own way of talking with their body. Sources of information and support can be found in the speech and language services, translation services or interpreter services. We can also find help by asking for support off a certain organisation like Stroke Association or the Institute for Deaf People.

Confidentiality means not telling anybody else information that you have been given by another person unless told it is alright to do so, this term comes under The Data Protection Act 1998. Confidentiality can be maintained by following policies and procedures in the work place. It is the manager’s role to supply training in recording and storage of any information given which is confidential and to support and guide us when needed. Information might need to be shared if the person is in any danger or at risk of abuse. Information is given on a strict need to know basis and is never taken out of the work place. It is important to follow procedures about confidentiality and tell the person in charge if you discover any procedures are not being done properly. You must have consent off the person before saying anything confidential to anyone else.

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

(?)

Here's what a teacher thought of this essay

3 star(s)

This is an adequate essay but it is missing some of the fundamentals that should be discussed in communication - such as verbal and non-verbal.

It is a little mixed up and would benefit from a little more research into types of communication beyond just that required to overcome barriers.

***

Marked by teacher Sam Morran 08/01/2013

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Related AS and A Level Healthcare Skills and Knowledge Essays

See our best essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    The Role of Energy in the Body and the Physiology of Three Named Body ...

    5 star(s)

    Below is a diagram of gaseous exchange in the alveolus. Ventilation, or Breathing, and the Respiratory Muscles. Ventilation is the movement of air in and out of the thorax to replenish the oxygen supply and remove surplus waste products (carbon dioxide and water).

  2. Effective communication - P1, P2, P3, M1

    By giving that person support and showing a caring presence they would be more likely to open up to you. In some cases this may not work and communication may have to happen over a long period of time. This means you may need to have several meetings with this

  1. Outline current legislation, guidelines policies and procedure within own UK Home Nation affecting the ...

    It may involve seeing or hearing the ill-treatment of another person. It may involve serious bullying (including cyberbullying), causing children frequently to feel frightened or in danger, or the exploitation or corruption of children. Some level of emotional abuse is involved in all types of ill treatment of children, or it may occur alone.

  2. Barriers In Communication In Health & Social Care

    When in a doctors, the space is used wisely. The chairs are opposite each other, but there is a desk so the care user still has their personal space. And medical instruments are out of sight so they do not frighten the person.

  1. Unit 17 - working in a social care sector - neo-natal nurses and ...

    to justice, attempt to explain the reasons for criminal behavior and suggest ways crime might be reduced. Criminology and social care are concerned with different problems, but they share a common focus on policy and multi-disciplinary outlook. Criminology and social care share a common focus of concern and strategy of inquiry.

  2. Health and Social Care Unit 3 Health and Well being

    Making sure however that the individual is aware of the consequences if they do not change their lifestyle quickly. Lifestyle choices One of the biggest factors affecting an individual?s health and well-being is how they choose to live. Such as their diet-the food they eat, substance abuse- smoking and drinking, recreational activities- getting regular exercise and fresh air.

  1. Unit 21 Nutrition for health and social care

    Use the food pyramid for the food choices 2. Chose lean meats and low fat dairy products 3. Saturated fats should not exceed 10% of your calories 4. Base fat intake on the calorie needs How the food pyramid can guide you What is your caloric limit? One needs to have enough calories daily for the body to have all the nutrients it needs.

  2. Research Methodology for health and social care

    to investigate the benefits to others, there are many organisations often charities, which are dedicated to improving the care of individuals with specific disease and disorders through research. 1. Research highlighting gaps in provision: the health or social care needs of communities change over time with the rise and fall

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work