• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Promoting The Rights And Responsibilities Of Service Users In Care Settings. Explain 3 rights of service users in Queensland. Choose 3 from:

Extracts from this document...


AO1: Promoting The Rights And Responsibilities Of Service Users In Care Settings Task 1: Explain 3 rights of service users in Queensland. Choose 3 from: * To make decisions that affect their lives/ to consult with people on decisions that will affect them * To express preferences * To make choices * To develop their full potential * To confidentiality Quality practice has benefits for all members of the practice team who participate in the process. As a result of going through the process as a team, staff often report: * Better team working * improved communication * reduced duplication of effort * Increased understanding of each other's' roles. Quality practice Quality practice' is quality of care in Homes that provided residents with a good quality of life or the quality of their lives in general rather than about care only. Care settings try to ensure that the standard of work is upheld successfully to quality practice Care user's right of quality of care workers are the following: * Data gathered must be protected and should not be lying around. Collect precise data. There should be a diverse range of information which should include fact and opinion. * Care workers must value and respect the choices, ideas, opinions, beliefs and identity * Care workers must show respect to service users and present this in their way of communication. This includes body language. * Help service users with their needs. ...read more.


Decisions for the service user. Everything is necessary must be done to ensure that the service user has their right to choose and to be consulted about the decisions that will affect them. Service users may wish to make decisions. For example * The treatment they are hoping to have * The activities they may wish to join * The food they wish to eat * The clothes they wish to wear Making choices for service user in Queensland have the same right as any other normal person. In Queensland service users have right to make their own choices. Care worker should make sure that they give the right amount of options. For example In Queensland there is a smoking and non-smoking room sitting rooms; this is really good because the service user is having a choice to smoke, but at the same time care workers help the care user to try to stop smoking as it very unhealthy for them. A separate room for smokers is a good idea because in this case the smoking service users are not affecting the non smoking service users. Some services users may be restricted or limited in some way about the type have lifestyle they are able to have. This could be become they have chosen to live in residential care or became they have limited mobility or because hey have a disability. Others may need the help of an advocate to help explain to them options that are available, particularly if they have mental disability or if they have learning disability. ...read more.


In Queensland, care workers should make sure the service users are protected from any type of danger, such as racial abuse, verbal harassment, physical harassment or any type of thing they need protection from. The eight principal of data protection are: * Personal data shall be processed fairly and lawfully and, in particular: * Personal data shall be enough, relevant and not excessive in relation to the purpose or purposes for which they are processed. * Personal data shall be accurate and, where necessary, kept up to date. * Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. * Personal data shall be processed in accordance with the rights of data subjects under this Act. * Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data. * Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or area ensures an enough level of protection for the rights and freedoms of data subjects in relation to the processing of personal data. http://www.ico.gov.uk/for_organisations/data_protection/the_guide/the_principles.aspx John lives in Queensland; he is very old and weak. When he tries to hold a thing, it jus falls out of his hand, which makes it very dangerous for him as he can hurt himself very badly, so in this case john has a right of protection from his care workers, and it is the care workers responsibility to ensure that he doesn't hurt himself. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Review the use of verbal communication with service users in care settings and its ...

    4 star(s)

    If a service user does move on to a different topic the care worker should try not to interrupt them, but wait for a pause and then bring the conversation back in the right direction. In addition to addressing certain issues, being able to effectively communicate verbally with a service

  2. Marked by a teacher

    Describes the legislation and Organisational requirements in care settings such as Queensland that ensure ...

    4 star(s)

    an individual to have their incorrect or misleading personal information corrected which is helf by the setting. * The right to prevent quick decisions - this right allows that individuals to stop important decisions about them being made quickly. Data Protection Acts is applied to Queensland as they have service users who want to keep their confidentiality.

  1. Equality, diversity and rights

    The patients rights needs to be respected. * Individuals that live on a suburban estate to be "nice people ". * Council estates breed - work - shy individuals * Rise flats have a more percentage lived by drug dealers and trouble makers Individuals need to be judged on a

  2. Individual rights for healthcare users.

    The GP does not have any right to go in through the client's bag because the client did not give the GP any right to do this. Every single individual has a right to their own privacy for example we need our own space were we sit alone.

  1. Equality, Divesity and rights

    * The right to liberty and security of person. * The right to a fair and public trial within a reasonable time. * The right to freedom from retrospective criminal law and no punishment without law. * The right to respect for private and family life, home and correspondence. * The right to freedom of thought, conscience and religion.

  2. Accuracy is very important, when completing records of service users. This due to health ...

    Also the records should be up to date knowing where the service users are moving to. They keep records accurate and to date for the benefit of the service user and they may get complaints due to information being incorrect, from care homes, complaints of GPs.

  1. Health and Social Care Unit 3 Health and Well being

    Such an advert may feature a man above the drink drive limit killing a child in a car accident he had. It would also be likely for the advert to continue to show the devastating consequences to the driver himself and the child?s family.

  2. Health and Social Care Communication. Examples from work with a service user with ...

    A variety of different mediums are able to assist the act of recalling and retaining information. One strategy that can help service users such as Majella to recall information is visual. This can be by looking at past photos such as her wedding day ? this could trigger happy memories

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work