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Review Strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions

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M2 - Review Strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions The strategies used to overcome barriers when communicating in health and social care can have strengths and weakness, this assignment is going to look at how these methods can be successful or not. The strategies that are going to be reviewed are: reflective listening, training of professionals, looking at the preferences of individuals, checking the setting, technological aids and the professional's awareness of non-verbal communication. Reflective listening Reflective listening is a great way in overcoming barriers to communication, this because this strategy can help in keeping the cycle of communication going and showing interest in what a client has to say, this is also a good way of build self esteem needs in clients, this is because it can show the professional is thinking and listening to what the person is saying, an example of this is though a professional saying something like "so, when your mum told you, you weren't allow to go out it made you feel angry", this is showing and ensure the professional has understood what was said. ...read more.


get to the place that the course is held at, there could also be a situation where the course puts more stress on an individual as it could increase their workload and there is a lot of paper work they need to do. Looking at preferences of individuals Looking at the preferences of the ways the client prefers to communicate is a good strategy in helping over come communication barriers, this helps in seeing what the client needs, and how this can be provided, this is also a good way of organise and interpreter or someone to sign between client and professional if this is how the client prefers to communicated. A negative side to this is that a professional may not have time to find someone to interpret or sign between client and individual, or there3 may not be enough time to see what the client prefer before the first time they meet or it may be in a doctor this may not have enough time or the interpreter isn't working that day, there also the professional may not know sign language. ...read more.


in danger or might have episodes where there a risk to themselves, this can be useful in emergencies, however the down side to this is that sometimes it will take people a while to text back or there should be a problem in sending the message. Awareness of non-verbal communication Making professionals aware of their non-verbal communication is a good way of overcoming barriers and the professional can ensure the proximity between them and client is a good distance but not too far away, and being aware of this is a good a lot of the way be communicate comes from body language and facial expression and professionals who are aware of this can improve their practice and the emotional needs of clients. A negative side to this is that not all professionals have time to learn about this and also a lot of the time our emotions, facial expressions and body language is sub-conscious and not controlled. Conclusion In conclusion reviewing the different ways of overcoming communication barriers, there can be good and bad points to all the different ways and by using different method of each individual situation, the barriers can be overcome effectively and efficiently. ...read more.

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Here's what a teacher thought of this essay

4 star(s)

This is a good essay that discusses the strategies of over coming communication barriers. It could do with a little more explanation in places and some discussion of theories would help to enhance the work.

The writer really needs to ensure that they spell check or read through work before submitting. There are a few times that thus distracts from the writing.


Marked by teacher Sam Morran 01/12/2012

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