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The different types of communication and interpersonal interaction in the health and social care setting.

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There a different types of communication and interpersonal interaction in the health and social care settings. There are many ways of communicating, communication can happen between two people exchanging ideas and information but also through writing, artwork, photography, text messaging, music, drama, technology such as the web. When communicating with someone that you just met it is always preferable to create the right kind of feeling but also to create the right kind of emotional atmosphere before you can go on to discuss or listen any information giving or receive. It is important to be in a comfortable environment so both people are relaxed. When the communication transfer to another person is poor this can make the service user feel vulnerable, worthless or even emotionally threatened, where ever the communication is transfer through written, oral, mobile phone, or even E-mails. ...read more.


Usually you can guess what a person feels by studying their non-verbal communication, non-verbal communication means "without words". Non-verbal communication is the messages people tend to send without using words, we can use our eyes, our hands, gestures with out arms and hands, facial expressions, the angle of our heads, the way we sit or stand and the tension in our muscles to send messages. The way we sit or stand can send messages, also sitting down with arms cross can mean you either not paying attention, not interested by the other person is saying or just not happy about what they saying to you. Leaning back in your chair can send messages meaning that you either relaxed or bored however leaning forward shows interest or intense involvement. ...read more.


Using close proximity without giving the permissions can sometimes be seeing as domination or aggression. There are also informal and formal communications. Informal communication is used when we communicating with people that we know well such as friends and families. Friends and family use words that may be not understood to other people. Each local group have different way of speaking to the other people, some are straight forward and comfortable around you but some are reserve and shy. However different groups of people use different informal language; it can be difficult to understand the informal communication of people from different social groups. Formal communication is used in work placements such as nurseries, nursing homes and even offices. Formal communication is understood by many people, formal communication also shows respect for others. The degree of formality or informality is called the language "register". ?? ?? ?? ?? Unit 1: Developing effective communication in health and social care. ...read more.

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