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The effects that are caused by discrimination have huge effects on the patient, care worker and even the organisation. By promoting equality and treating everyone, the same is different and wrong; as the truth is that, everyone is a different individual.

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Introduction

Natalie Brown Unit 2 P4 The nature of health and social care work suggests that the individuals being supported are vulnerable. This vulnerability is often related to "difference" in terms of capability or levels of independence. Physical, emotional, financial or social well being can all be related to vulnerability and this may include being vulnerable to discrimination, which is very likely to be based on prejudice. Prejudice does not always lead to discrimination but views of this nature can lead to people becoming labelled. This is something, which is a definite problem within health and social care work. Staff can label patients as being "difficult" or having "challenging behaviour". Even the label of a medical diagnosis such as depression, dementia, autism or epilepsy can encourage assumptions as to finding out what the diagnosis means for that individual that relates to their terms of behaviour and attitude. ...read more.

Middle

Promoting individual rights takes many forms and includes the needs to help service users express their needs and preferences. There are many individuals who need help and support to "speak up for themselves" whilst others are able to express there needs and wants quite forcefully. Those service users who have learning difficulties, use a second language or are ill are some examples of the many who might need help to express their needs. To help support individuals needs, you must: 1. Keep service users informed. 2. Ask questions. 3. Use a preferred method of communication. 4. Listen effectively. 5. Do not make assumptions. 6. Ask others for help if necessary. Active support involves taking the appropriate action to support a service user when they need assistance or guidance. ...read more.

Conclusion

The health and social care worker needs to develop good negotiating skills and an open communication style. Balancing rights is often about dealing with conflict and tensions. Dealing with conflict requires a range of skills including: * Seeing both sides of an argument. * Being willing to listen and take action. * Taking action quickly and not leaving things to fester * Not taking sides * Looking for quick, but appropriate situations. In health and social care, the promotion of anti-discriminatory practise takes place at a whole range of different levels. Actively identifying and challenging discrimination is achieved through government policies and guidelines. Legislation can promote it by making discrimination illegal and anyone who decides to discriminate can be faced with fining or imprisonment. The codes of practice can promote it by then damaging the reputation of anyone who fails to comply to these rules. ...read more.

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