• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

The rights of service users and how the care value base supports these rights in accessing services on ward B7 at the Queen Elizabeth Hospital

Extracts from this document...


The rights of service users and how the care value base supports these rights in accessing services on ward B7 at the Queen Elizabeth Hospital The care value base is beliefs about the right way to treat service users. The care value base can form part of a code of conduct. The practice of care practitioners aim to improve service user's quality of life by meeting their needs (PIES). The care values are based on a set of shared values which the whole society agrees on. Such values are made legal by the Human Rights Act. It is from the Human Rights Act that the care value base originates. Creating a positive care environment needs care workers to adopt the care value base. This care value base makes ward B7 a positive care environment. The Queen Elizabeth Hospital is located on Woolwich common, within the London Borough of Greenwich in south east London, was opened in March 2001 and serves patients from the London Borough of Greenwich and the London Borough of Bexley. Fostering equality and diversity This means recognising that each person has their own individual needs and it also means working to meet those needs. ...read more.


Service users can expect from a care practitioner not to discuss their details with anyone else without their consent and they won't trust or respect you if you do. There are times when a care practitioner needs to share confidential information, for example when a client may be a danger to themselves or others. Whenever possible, health and social care practitioners must respect their client's must respect their client's right to keep certain information private. There are also legal requirements to keep personal records confidential. The 1998 Data Protection Act sets rules for processing personal information and applies to some paper records as well as those held on computers. The Data Protection Act covers all data held in respect of any individual, including credit and financial information, membership of organisations, as well as medical, health and social service records. It states that data has to be secure, accurate and that it can only be used for limited purposes. In 1997 the government published a report from a committee, known as the Caldecott Committee, which had reviewed service user identifiable information within the National Health Service and which made a series of recommendations as to how this information should be handled. ...read more.


if they are in pain or if there is anything wrong and also to express their thoughts and feelings on certain things. Anti-discriminatory practice Action taken to prevent discrimination against people on the grounds of race, class, gender, disability etc. Anti-discriminatory practice promotes equality by introducing anti-discrimination policies in the work place (i.e. the care settings). Anti-discrimination policy (often known as an equal opportunities or diversity policy) was put together as part of a framework for good practice in organisations. Designed to prevent discrimination against individuals on the basis of difference: for example, age, cognitive ability, class, culture, gender, health status, HIV status, martial status, mental health, offending background, physical ability, place of origin, political beliefs, race, religion, sensory ability and sexuality. Empowerment This is the way in which a health and social care worker encourages an individual to make decisions and take control of their own life. Empowerment is a process that builds a person's self-esteem and confidence in their ability to make decisions. Disempowerment refers to the forcible denial by one person (or group) of the rights and choices are of another person (or group). Includes withholding relevant information and excluding them from decision-making about emotional, physical, intellectual, social, economic or cultural aspects of their lives. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Illustrate how to promote service users` rights and responsibilities.

    5 star(s)

    Care workers can encourage service users to make decisions by: * asking service users what clothes they wish to wear, if they are helping them to dress * asking service users what food they would like, rather than just putting food in front of them * providing clear and up

  2. Marked by a teacher

    Equality diversity and rights in health and social care

    3 star(s)

    This is discrimination on the grounds of gender. Indirect discrimination is when a rule, requirement or condition is imposed, which effectively leads to less favorable treatment for a particular group of people. Prejudice is an unjustified or incorrect attitude (usually negative)

  1. Marked by a teacher

    Promoting The Rights And Responsibilities Of Service Users In Care Settings

    3 star(s)

    carry out one operations of a particular day, the less important operation would have to wait until a later date. It is very important that a care worker balances rights and responsibilities. Care workers can do to by making sure: * Treat everyone equally * Not giving attention more to one service user then other.

  2. Equality, diversity and rights

    The issues in the health and social care settings are that people may loose their dignity and will be treated less than supposed to. Advocacy: This is a used term word meaning individuals or service users have a choice and they must be able to understand what is available and express their opinions and choices.

  1. Individual rights for healthcare users.

    The GP is not allowed to just go in through the client's bag because this is taken as being extremely rude. The client will not like this at all and will definitely explain to the GP that what the GP just did was not right.

  2. The provision of health and social care services adapt themselves in order to meet ...

    Whereby school and early years education centres provide essential care on site. The aim being to make sure the children: * Maintain healthy * Stay safe * Enjoy and achieve * Make positive contributions * Achieve economic and social well-being This has caused that main focus of attention to be


    Human rights are about respect, fairness, justice and equality. There are a number of basic rights that people all over the world have agreed upon, for example, the right to life, freedom from torture, other cruel and inhuman treatment, free speech, freedom of religion and rights to health and education.

  2. Health and Social Care Communication. Examples from work with a service user with ...

    It could be that the memory loss has simply impeded the service users ability to show a desire to communicate. That is why it is crucial for me to always strive for meaningful communication with service users like Majella. Planning a one-to-one reminiscence session It is important that I make a plan of interaction.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work