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Types of Communication - Verbal and Non-Verbal

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´╗┐Unit 1: Communication in Health and Social Care Communication can be put into two categories, verbal and non-verbal, within these categories there are different types of communication methods used for all different types of people from deaf to blind, the ?average? person and people with learning difficulties. Verbal: Verbal communication is probably the most common method of communication and easiest form of communication, this is because we learn this from a very young age by cooing and talking then as we grow we learn more complex words. Verbal communication is using words and speech to talk to one another. There are types of verbal communication and they are: Formal ? this is what you might use in an interview, because it is when you talk fluently, with a manner that says I am serious and in some cases use a tone of authority. Your body language when talking formally would be more upstanding: you may sit up straight, have a serious expression on your face and also you may move with a more polite or stiff manner. ...read more.


Also body language can show pain through way of facial expressions or rigid movements. Sign language ? this is how deaf people communicate; sign language is the use of hand movements to depict words instead of using speech. People who aren?t deaf may use sign language to communicate with the deaf because this is their preferred method of communication; some people who are deaf have ?improper? speech so their words may come out slurred so sign language may make communicating simpler for them. Sign language as well as a hearing aid can help deaf and partially deaf people to express themselves in an easier manner. Picture boards ? picture boards can be used for people with learning difficulties who don?t like to talk: this can make is easier to express themselves with out having to talk. This is pictures used to show something for example a picture of a sad face may be used for people with certain learning difficulties may show a face with an emotion or show a picture of food or a drink. ...read more.


Aids - these are: 1. Hearing aid: this is to help the person overcome the barrier of a hearing impairment by enhancing their capability of being able hear/ make out words 2. Glasses: this is to enhance the sight and make them feel more comfortable when taking to someone because then they will have a better view of who they are talking too. 3. A speak box: this is for people with a severe learning difficulty or brain damage. This is to help them communicate through typing or using their eyes to direct words. This is to help the service user to, in so many words, have a say. This is will improve the service users emotional wellbeing because then they will be able to communicate with friends and also to tell people how they or feeling, if they need something and also to have an opinion on their treatment. Both verbal and non-verbal have properties in common they are: 1. Verbal and non-verbal both use body language 2. Verbal and non-verbal both use hand/head movement 3. Both use facial expressions 4. Both use touch ...read more.

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