• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Understand why effective communication is important in the work setting. Identify the different reasons people communicate

Extracts from this document...


SHC 31 1. Understand why effective communication is important in the work setting 1.1 Identify the different reasons people communicate Before examining the different reasons people communicate, we must start by determining a view to what communication is. Communication can be defined as information transfer. This can be the exchange of thoughts, messages, feelings or the like. The way we transfer information is by speech, signals or writing, to express oneself in such a way that one is readily and clearly understood. 'We all use a variety of communication techniques to both understand and be understood.' Methods of Communication (body language, speaking, writing or visual aids): One Way - ? Memo, fax, e-mail, voice mail, letter. Two Way * Phone call, in-person. Collaborative ? Team meetings, consulting, consensus, decision making, group problem solving. Sharing ideas through communication has meant that each generation of humans has been able to refine and improve the previous generations work. Communication plays a vital part in our survival, for example a baby screams (which is a form of communication) ...read more.


Team communication is important as it is essential to keep everyone in the group knowledgeable about what is going on within that group. Communication is vital for those who desire and for those already working in the childcare sector. In this sector practitioners need to build relationships with children, their parents and other relevant authorities. To enable practitioners to do this successfully they have to ensure their relationships grow and blossom, as practitioners rely immensely on effective communication. As a practitioner communication with parents, colleagues, children and other professionals (i.e. health visitors, speech and language therapists, social workers, other schools, Police and other governing bodies) is imperative that everybody is provided the necessary information they need. This communication has to be clear and concise - both verbal and written - is critical. Without these skills, practitioners cannot engage productively with individuals (children, colleagues, management, parents or outside agencies). The first time we meet a new parent or child it is important that we are friendly and welcoming. ...read more.


Effective communication is one of the most important sources of our work. If practitioners communicate effectively with children this will benefit massively on their learning and development, and they will become to trust and respect them as practitioners. Communicating effectively with colleagues will help practitioners to develop professionally in their profession, and enable them to have a good working relationship, which will also help the children's learning and development. Communicating effectively with parents will give practitioners the respect that their children are safe in their care, and to make sure that practitioners listen and understand them. By having a good relationship with parents will benefit the children's learning and development. Communication Advantages * Increase productivity * Reduce stress * Better understand what others are saying * Better understand how to get your message across * Enhance relationships * Save time and money As there has been, and will continue to be, an increase in the demand for good communication skills, as everyday life is becoming more complex and most jobs now need good communication skills, as it is crucial for progress in our changing world. 'Effective communication skills are a critical element in our career and personal lives.' ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

4 star(s)

This is a clear essay that states how communication is used. It meets the criteria but needs a little more explanation in places.

The writer could extend the essay to include a little more discussion of types of communication and the importance of written communication in the care setting.


Marked by teacher Sam Morran 01/12/2012

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Describe reasons why individuals may experience additional needs.

    3 star(s)

    Later life Most individuals with Down syndrome are healthy and usually have similar healthcare needs to everyone else in their teenage years. When it comes to middle and old age there are other factors that adults with Down syndrome are at risk of developing.

  2. Personal & professional development in Health & Social care.n this assignment I am going ...

    didn't inform a member of staff about one the students behaviour towards myself and that I didn't appreciate the way I was being ignored when I asked to get my diary signed. 6. Action plan: Furthermore, if this kind of situation arose again I will speak up instead of being silent and get things sorted out as soon as possible.

  1. For this assignment I needed to attend a care setting where I carried out ...

    Throughout this interaction I continually observed the body language of the children. At the beginning of the interaction the children seemed slightly uncomfortable however I think they gradually gained confidence as they got more involved and seemed to enjoy themselves.

  2. Unit 11 - Working in Health and Social care - SECTION B - SUBSECTION ...

    not be able to afford to buy homes of those working in the business sector as they are not paid enough to move around and work at the hospital they wish to because of house prices rising rapidly. An article from the 'times online' states: "The price of a typical

  1. For Early years and education A04 I am going to plan and carry out ...

    By discovering what type of learner Francesca is, it has enabled me to let her parents know that she is a visual learner so that they can support her with her school work using visual aids to help her progress in her work to her full potential.

  2. Report on Counselling for Health and Social Care

    with and I did find it difficult to try and relate to their issues so I had to try and understand 1. I unconsciously I tried change their opinions on each other and try to get along, even though the whole point of the session was for both clients was to get along.

  1. Health and Social Care Communication. Examples from work with a service user with ...

    The reason for this is because it helps me to aid organised thoughts and to put them into a correct sequence which will help me clearly understand the best way to communicate with Majella. It enables me to think about what information I will need to find out during the

  2. Supporting Children - this includes Legislations on working practices with children, Strategies to ...

    Visual scaffolding is the support that includes images and words that can be seen as well as heard. In this theory observing a child is important because the practitioner/adult needs to know when to intervene but also when to take down the scaffolding and to give the control back to the child.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work