• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Understand why effective communication is important in the work setting. Identify the different reasons people communicate

Extracts from this document...


SHC 31 1. Understand why effective communication is important in the work setting 1.1 Identify the different reasons people communicate Before examining the different reasons people communicate, we must start by determining a view to what communication is. Communication can be defined as information transfer. This can be the exchange of thoughts, messages, feelings or the like. The way we transfer information is by speech, signals or writing, to express oneself in such a way that one is readily and clearly understood. 'We all use a variety of communication techniques to both understand and be understood.' Methods of Communication (body language, speaking, writing or visual aids): One Way - ? Memo, fax, e-mail, voice mail, letter. Two Way * Phone call, in-person. Collaborative ? Team meetings, consulting, consensus, decision making, group problem solving. Sharing ideas through communication has meant that each generation of humans has been able to refine and improve the previous generations work. Communication plays a vital part in our survival, for example a baby screams (which is a form of communication) ...read more.


Team communication is important as it is essential to keep everyone in the group knowledgeable about what is going on within that group. Communication is vital for those who desire and for those already working in the childcare sector. In this sector practitioners need to build relationships with children, their parents and other relevant authorities. To enable practitioners to do this successfully they have to ensure their relationships grow and blossom, as practitioners rely immensely on effective communication. As a practitioner communication with parents, colleagues, children and other professionals (i.e. health visitors, speech and language therapists, social workers, other schools, Police and other governing bodies) is imperative that everybody is provided the necessary information they need. This communication has to be clear and concise - both verbal and written - is critical. Without these skills, practitioners cannot engage productively with individuals (children, colleagues, management, parents or outside agencies). The first time we meet a new parent or child it is important that we are friendly and welcoming. ...read more.


Effective communication is one of the most important sources of our work. If practitioners communicate effectively with children this will benefit massively on their learning and development, and they will become to trust and respect them as practitioners. Communicating effectively with colleagues will help practitioners to develop professionally in their profession, and enable them to have a good working relationship, which will also help the children's learning and development. Communicating effectively with parents will give practitioners the respect that their children are safe in their care, and to make sure that practitioners listen and understand them. By having a good relationship with parents will benefit the children's learning and development. Communication Advantages * Increase productivity * Reduce stress * Better understand what others are saying * Better understand how to get your message across * Enhance relationships * Save time and money As there has been, and will continue to be, an increase in the demand for good communication skills, as everyday life is becoming more complex and most jobs now need good communication skills, as it is crucial for progress in our changing world. 'Effective communication skills are a critical element in our career and personal lives.' ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

4 star(s)

This is a clear essay that states how communication is used. It meets the criteria but needs a little more explanation in places.

The writer could extend the essay to include a little more discussion of types of communication and the importance of written communication in the care setting.


Marked by teacher Sam Morran 01/12/2012

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Equality and diversity rights in a social care setting

    3 star(s)

    Constantly monitoring, evaluating and adjusting practice and procedures. (http://www.surestart.gov.uk/_doc/0-DA574D.pdf) Care Value Base The care value base can form a part of code of conduct or can be a professional code of ethics for anyone working in a caring profession.

  2. For this assignment I needed to attend a care setting where I carried out ...

    During the group interaction one of the main barriers that I came across whilst interacting with the children at my chosen placement was the background noise. The background noise made it difficult for the children to hear me as well as for me to hear the children.

  1. Unit 4-Human lifespan development

    When a child is having difficulty in the area of physical development, it is essential for parents and professionals that treat a child to consider how his sensory environment affects his development. In this way a parent can determine if a child really "can't" put together that puzzle or if

  2. Developing Effective Communication in Health and Social Care

    As I was working in a class mixed with year 2 and 3 of children age between 6 and 8 years old. I have been very impressed and learnt a lot from my observation how the communication has been carried out between teacher to students, students to students, teacher to member of staff or parents etc.


    nursery place because his or her parents have complained previously about racial discrimination at the nursery would be unlawful. Whereas harassment is when an individual is spoken to in an inappropriate manner. For example a teacher might interact with white children far more he does with black children.

  2. Types of communication including factors that support and inhibit communication within a care setting ...

    care plan is individualised for the service user and they see it as important that the client receives the best suited care that support their beliefs and rights. It is important that within a care setting when a service user or provider is given information they obtain it as this helps them understand.

  1. Health and Social Care Unit 3 Health and Well being

    Excess weight can cause sleep apnea and respiratory illnesses. Many top scientists believe the increase of average weight directly corresponds to the increase of cancer cases, including kidney, breast, colon and prostate cancers. Also if an individual is overweight or obese they may be bullied or treated different due to how they appear to people.

  2. Health and Social Care Communication. Examples from work with a service user with ...

    mean that her memory loss has simply mad her incapable of showing a desire to communicate. I should not take any offence to this. That is why it is so crucial that I always strive for meaningful communication with Majella.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work