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Understand why effective communication is important in the work setting. Identify the different reasons people communicate

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  • Essay length: 1077 words
  • Submitted: 20/11/2011
  • Marked by teacher: (?) Sam Morran
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Teacher essay summary

4 star(s)

This is a clear essay that states how communication is used. It meets the criteria but needs a little more explanation in places.

The writer could extend the essay to include a little more discussion of types of communication and the importance of written communication in the care setting.

****

Marked by teacher Sam Morran 01/12/2012

The first 200 words of this essay...

SHC 31

1. Understand why effective communication is important in the work setting

1.1 Identify the different reasons people communicate

Before examining the different reasons people communicate, we must start by determining a view to what communication is. Communication can be defined as information transfer. This can be the exchange of thoughts, messages, feelings or the like. The way we transfer information is by speech, signals or writing, to express oneself in such a way that one is readily and clearly understood. 'We all use a variety of communication techniques to both understand and be understood.'

Methods of Communication (body language, speaking, writing or visual aids):

One Way -

? Memo, fax, e-mail, voice mail, letter.

Two Way

* Phone call, in-person.

Collaborative

? Team meetings, consulting, consensus, decision making, group problem solving.

Sharing ideas through communication has meant that each generation of humans has been able to refine and improve the previous generations work. Communication plays a vital part in our survival, for example a baby screams (which is a form of communication) when it is hungry. Our survival and success as humans has been dependant

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MbT essay summary

This is a clear essay that states how communication is used. It meets the criteria but needs a little more explanation in places.

The writer could extend the essay to include a little more discussion of types of communication and the importance of written communication in the care setting.

****

Marked by teacher Sam Morran 01/12/2012

Marked by a teacher

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