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Understand why effective communication is important in the work setting. Identify the different reasons people communicate

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SHC 31 1. Understand why effective communication is important in the work setting 1.1 Identify the different reasons people communicate Before examining the different reasons people communicate, we must start by determining a view to what communication is. Communication can be defined as information transfer. This can be the exchange of thoughts, messages, feelings or the like. The way we transfer information is by speech, signals or writing, to express oneself in such a way that one is readily and clearly understood. 'We all use a variety of communication techniques to both understand and be understood.' Methods of Communication (body language, speaking, writing or visual aids): One Way - ? Memo, fax, e-mail, voice mail, letter. Two Way * Phone call, in-person. Collaborative ? Team meetings, consulting, consensus, decision making, group problem solving. Sharing ideas through communication has meant that each generation of humans has been able to refine and improve the previous generations work. Communication plays a vital part in our survival, for example a baby screams (which is a form of communication) ...read more.


Team communication is important as it is essential to keep everyone in the group knowledgeable about what is going on within that group. Communication is vital for those who desire and for those already working in the childcare sector. In this sector practitioners need to build relationships with children, their parents and other relevant authorities. To enable practitioners to do this successfully they have to ensure their relationships grow and blossom, as practitioners rely immensely on effective communication. As a practitioner communication with parents, colleagues, children and other professionals (i.e. health visitors, speech and language therapists, social workers, other schools, Police and other governing bodies) is imperative that everybody is provided the necessary information they need. This communication has to be clear and concise - both verbal and written - is critical. Without these skills, practitioners cannot engage productively with individuals (children, colleagues, management, parents or outside agencies). The first time we meet a new parent or child it is important that we are friendly and welcoming. ...read more.


Effective communication is one of the most important sources of our work. If practitioners communicate effectively with children this will benefit massively on their learning and development, and they will become to trust and respect them as practitioners. Communicating effectively with colleagues will help practitioners to develop professionally in their profession, and enable them to have a good working relationship, which will also help the children's learning and development. Communicating effectively with parents will give practitioners the respect that their children are safe in their care, and to make sure that practitioners listen and understand them. By having a good relationship with parents will benefit the children's learning and development. Communication Advantages * Increase productivity * Reduce stress * Better understand what others are saying * Better understand how to get your message across * Enhance relationships * Save time and money As there has been, and will continue to be, an increase in the demand for good communication skills, as everyday life is becoming more complex and most jobs now need good communication skills, as it is crucial for progress in our changing world. 'Effective communication skills are a critical element in our career and personal lives.' ...read more.

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Here's what a teacher thought of this essay

4 star(s)

This is a clear essay that states how communication is used. It meets the criteria but needs a little more explanation in places.

The writer could extend the essay to include a little more discussion of types of communication and the importance of written communication in the care setting.


Marked by teacher Sam Morran 01/12/2012

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