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Unit 1 p4 Communication barriers

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Introduction

´╗┐Hodon Abdi Health and Social Care Unit 1 P4 Miss Leonard Communication barriers In this assignment I will be writing about what I understand about communication barriers and how to overcome them, I will also be writing about what are the barriers in my work placement and the strategies that are used that could overcome the barriers Communication barriers are what stops the message getting across or stops two people from communicating effectively. Communication barriers include; language barriers disabilities aggression /submissiveness assumption values on beliefs cultural variation Language barriers Samira is a worker at rooftop nursery and finds it hard to communicate properly due to her language barrier. Her first language is Bangladeshi, She won?t be able to understand people talk with her because English is not his first language therefore she won?t be able to communicate with the people around her. The way Samira is going to overcome this communication barrier can be enrolling in a ESOL course which can help her learn how to speak English probably, when Samira has to go to meetings in the work placement she could be provided with a translator who can speak both Bangladeshi and English. ...read more.

Middle

Aggression/submissive behaviour are when a person becomes rude and doesn?t want to contribute to the activity or respond to what the person is telling them to do. To overcome aggression /submissive a person or a professional has to be calm meaning they have to defuse the situation and show that they will not also become aggressive their self by showing respect towards the person e.g. speaking in a normal tone and avoiding a tense body language and posture or clenched fists or fixed eye contact. A person has to use their listening skills to show that they are considering the other person?s opinion seriously to show they are still communicating respect. In a situation where aggressive behaviour and submissive behaviour is being shown is up to the other person to create trust to keep the other person calm and meet their self-esteem and making them feel valued. The last stage to defusing aggression and submissive is actually discussing a solution that both parts agree on. An example of aggression and submissive behaviour in my work placement that I observed is when a child felled in the ...read more.

Conclusion

An individual?s communication is highly affected by their belief system and sometimes a person?s communications maybe misinterpreted and their intension also misunderstood, for example in a school, there are various different students with different backgrounds and beliefs and values attending the school, which may affect communication when their having conversations, as they have different values and beliefs, which means it could lead to assumptions being made during receiving messages while interacting. To overcome communications barriers caused by values and beliefs, because of assumptions being made during interactions, to overcome this barrier the school students should, communicate in a way where no offends are caused to a person?s values and beliefs. Culture variations There are various different cultures around us and in our society today, different cultures interpret the world differently. This also includes interpreting non-verbal and verbal communication and interactions also differently. An example of culture variation that occurred in my work placement (rooftop) nursery, which has varies children that come from different backgrounds and have different cultures. Add in information on the ways to overcome these thing look at the bullet points or sub heading I gave you previously. ...read more.

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