The confidentiality issues I had to face were that I could not share personal details and personal details of the clients could not be shared with me.
Methods:
Before I did my interaction I had to plan and research communications and values. In doing this I used many sources of information, primary and secondary sources. My main sources were Nicola Hambleton. She is the main supervisor at Socatots and has given me loads of information about communication and values which she has to implement herself. This is a primary source of information. This is a good and source of information as I can see for myself how she has used the communication values and can learn by example in real life and how valid they are. However they may not always be applicable to every use of the communications and values. Another source of information that I found helpful is GCE AS level for edexcel: Health and social care. Within this textbook I have found lots of written information about the care base value. This is a secondary source of information. This is a good and reliable source of information as I know that it has been used by many people. However it is not as practical as the research source mentioned above. It does not show me evidently how to use communication values or the care base values. This source of information is not as valid as the first but is still quite valid. Another weakness of this information source is that the context may be distorted from its original source and it may have some amount of differences from a source about the same topic.
Communication Comparisons:
The first interaction I did was a group activity where everyone involved had to move the ball around cones which were laid out on the floor. At each side there was tape markings which the football was not allowed to pass over. The winner received a sticker on their progress chart.
My second interaction was a one on one activity with *Stuart. We passed a football between each other and count how many times we managed to do this. If we managed to make 5 complete passes to each other, Stuart* would either have to answer and simple question and mathematics or literacy or ask me one.
Communication by definitions means:
‘The exchange of thoughts, messages, or information, as by speech, signals, writing, or behaviour.’ – www.Answers.com
Communication can be partaken in many different ways. During My interactions I had to communicate verbally and non-verbally. In my first interaction, the main source of communication I used was verbal. I had to describe and explain the activities to the children. I also had to communicate non-verbally. I had to physically demonstrate the tasks which I wanted them to do and use non-verbal actions to further enhance their understanding of what I wanted them to do.
In my second interaction, I had to again communicate using both verbal and non-verbal communication. I verbally communicated by explaining to Stuart* what we were going to do, making sure he fully understood, making sure he felt comfortable and carrying out the interaction. I had to communicate non-verbally by demonstrating the activity to Stuart* and making sure my body language was welcoming and positive. As well and making sure Stuart* felt comfortable when he didn’t get things right. My body language in this interaction was very important because Stuart* was much more likely to feel un-easy in the one-on-one activity than he would have in the group activity.
There are differences between communicating between a group of people and an indiviual. The main difference between communicating in a group and with an individual is that you have to focus all your attention on the individual in a one-on-one activity. Compared to trying to encompass everybody in the group and evenly distribute your attention to them.
Transmission of Care Values:
The care base value is very important because it is an outline to how everyone should be treated within a care value setting. It provides a uniform code of conduct for practices to follow to make sure every care user receives the same or similar service. However, the care base value is flexible and can cater to the individual needs of an individual. The care value base most importantly stops care service users from being discriminated against, prejudice from service providers and protection from information about them being shared.
The care values used at Socatots were that which would be expected. Some of these included:
- Making sure all member of the play group felt included and equal to their peers; this care value is to stop the child from feeling discriminated against and give encouragement to all the children when it is needed. This care value is also one to stop the child from feeling discriminated against. It is important for the children to feel accepted and not discriminated against for them to be happy and to enjoy the activities that they are to be partaking in.
- Keep the details of the children and parents, including bank details private. This is to protect the data of the clients and keep it confidential. By law you have to keep people details confidential. It is important to do so because it may cause damage or embarrassment to the individual. If someone’s medical history is shared then they may feel embarrassed and if someone bank details or contact details they may face unnecessary harassment or loss.
- Talk to and help the children as much as it is necessary. This care values is to ensure that effective communication is provided.
- Make sure that you know where all the children are all of the time. If an individual needs to leave your presence and attention then ask another carer to help you. This falls under the care value rights and responsibilities. It is crucial to ensure that all of the clients are safe and away from harm and as a carer it is your responsibility to make sure that they are safe.