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I will be analysing the rights of services within a positive care environment. Some of these rights will include confidentiality, anti-discriminatory practice, effective communication, empowerment and respect for individual choice identity and beliefs.

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Introduction

Introduction In this section I will be analysing the rights of services within a positive care environment. Some of these rights will include confidentiality, anti-discriminatory practice, effective communication, empowerment and respect for individual choice identity and beliefs. Also The Care Value Base is also similar to the rights of service users, as they also help promote people to get rights and services that are of use to them. An organisation that promotes all this and more is The Cedar Foundation, they are a local organisation situated across Northern Ireland and has a brilliant reputation. They have a range of services to help people in need find the right organisation to help promote their rights. They make sure disabled adults and children are fully included as citizens and have the same rights as other service users that do not have disabilities but they are given services to help them to get the rights they need. The Cedar Foundations mission is very important in they way the portray their organisations and services to service users. We are committed to providing quality, person-centred services We will continually improve our organisation We will embrace the diversity of the communities in which we work We will be open and transparent in everything we do We will treat all those with whom we work with respect. ...read more.

Middle

Any information given to the worker would be shared through the Cedar Foundation policy and procedure guidelines. This information may need to be shared to the police if indeed the service user is in any danger. Effective Communication - means that we are able to express ourselves both verbally and non-verbally, in ways that are appropriate to our cultures and situations. To gain effective communication the "communication cycle" would also be used which takes into account the way information is being received by the other person. Source: http://www.vtaide.com/lifeskills/communication.htm I personally think effective communication is important within a positive care environment as communication is a two way process and each person needs to be able to receive and understand the message given by each person. The Cedar Foundation help promote effective communication as they make sure that they communicate with every service user in different ways including sign language, braille and computing technology . They have trained staff in sign language to be able to give effective communication to even those who have hearing impairments which shows they are a positive care environment. Also another organisation that engages with their patients is The Southend Estuary Clinical Commissioning Group is one of many CCGs committed to patient-centred working and putting patient and public engagement at the heart of their organistaion. ...read more.

Conclusion

This helps them build up a programme of their choice and pace, as they gain confidence, and that they are there to help and support the service users issues and concerns. They also provide choice, for example if they were taking a service user on an outing they would provide them with choice on where they wanted to go. They also provide choice in living support, you can choose to have living support or housing support where they can provide facilities within your home to help them live better. Or they can help them find somewhere suitable to live and where their needs can be met. To summarize how the Cedar Foundation promote equality within its organisation, it works closely with its service users and helps them with their needs and rights, and provides them with choice as in living options or different services they may need use of. They are positive organisation which strives to meet the needs of service users and do not empower or take control of decisions. They offer a wide range of activities for young people to do, and also help the parents or carers of the service users. From personal experience, I personally think that the Cedar Foundation are an excellent organisation which puts their service users first and provides fantastic services for people with different needs or disabilities. ?? ?? ?? ?? Unit 3 Positive Care Environment ...read more.

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