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unit 5 communication

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Introduction

Unit 2 Communication in Care Settings AO1 In this unit I will produce a report based on the different communication skills used in an early-years setting. In this section I will explore the different types of communication used in early-years settings and the factors that support and inhibit communication and also I will give examples of what it is used for and why. Also briefly mentioning how communication can support care values. Communication is the process of transmitting and receiving ideas, information, and messages. The rapid transmission of information over long distances and ready access to information has become a clear and important feature of human society. These are just a few examples of why we communicate There are many ways in which people communicate with each other, the four types of communication I will concentrate on are: * Oral communication * Written communication * Computerised communication * Special communication Communication is used between: * Teacher & teacher * Teacher & Child * Teacher & parent/guardian * Teacher & Other professionals Oral communication Language and speech is oral communication. The purpose of oral communication in early-years setting is: * Encourage children to talk * Discussing children's progress to teachers/parents * Obtaining and exchanging information * Problem solving * Conversations over the phone i.e. a parent may phone in to let the teacher know that their child wont be in that day * Arranging timetables with parents/teachers * Class activities * Reading books to the children * Group ...read more.

Middle

than being told * Paper based written communication can always be later referred back to, so that information isn't forgotten * Children's notes/records have been written down therefore can always add more information and be referred back to. Weaknesses of written communication * Written documents can be easily lost * Writing and sending letters can be costly than for example sending an email * Information can only be added to notes/records, it cannot be changed or deleted * There are a few written communication barriers such as: 1. learning difficulties that may effect a persons spelling or grammar 2. if someone can not physically communicate through writing 3. if resources aren't available Computerised Communication Electronic mail (email) has proved to be quite a significant form of communication in the recent years. Emails can be both formal and informal. The purposes of email in early-years settings are: * Contacting parents * Records of children's progress * Records of children's personal details * Contact suppliers i.e. buying toys, or stationary etc. * Sending lessons/activities plans to other teachers * Newsletters * Advertising * Presenting information Strengths of computerised communication * Provides a quick way of interacting * Answers can be received in a matter of minutes * Emails aren't costly or time consuming like written letters that you have to buy stamps and send them through the post * Records can be changed not only adding information but also deleting and changing * Saves space by storing information on a ...read more.

Conclusion

It allows people with hearing impairments to have conversations with others who understand sign language. Strengths of special methods * Allows children with special needs to communicate, read and write. * Such methods as Makaton; children can pick up quickly and easily * Allows younger children to communicate i.e. show when they are hungry * If a child can use a special method then they have an equal opportunity to learn as any other child Weaknesses of special methods * some teachers/parents may not fully understand some special methods, which could make it difficult for children to make themselves understood and lead to frustration * care settings may not always supply equipment which allows children to learn special methods Care values There are three main care values that are used in health and social settings: * promoting equality and diversity * maintaining confidentiality * promoting individual rights and beliefs In early years settings the care values from health and social settings are incorporate with the ten care values that apply to early years. These care values are often known as principles. However in early-years settings there are ten care values, the care values are often known as principles. Factors that support & inhibit communication Communication can be affected by a variety of factors. On some occasions, if factors are not supportive then service users can inhibited from effective communication. Some factors that can influence communication in a positive and negative way are: * positioning * emotional factors i.e. fear * environmental factors 1. space 2. lighting 3. ventilation 4. noise ...read more.

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