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As a firm grows the lines of communication are often stretched.

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Introduction

Business Studies Coursework - Communication As a firm grows the lines of communication are often stretched. To overcome this meetings could be set up to keep people informed. The company's span of control could be re-emphasised so that workers know whom to report to and who to inform of their orders. A clear structure and hierarchical pyramid will reduce arguments in the short term. Team building exercises are a modern way of improving morale, team spirit and efficiency. They are a long-term measure to keep all managers striving for the same aims and goals for the company as a team. I have been assigned by the company Koka Kola to sort out the problem they have where a new base 50 miles outside of there London head quarters has been built. The problem is the communication between the two bases; I need to find the best way to communicate between the two bases. Business Objectives The Business has objectives it must achieve; the businesses main objective is to set up a new communications system between the London Head Office and the newly built Production Site. The problem with this is that it may clash with another objective, Profit. ...read more.

Middle

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5) What method of communication do you think would be most suitable for communicating with customers? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6) Why? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ...read more.

Conclusion

wide range of different method of communication I came to the conclusion that above all the other methods telephone communication would be most efficient for communication between the HQ and the production site. By looking at the different methods of communication I found that the advantages of the telephone are much better than the others when communicating across a long distance. As well as using telephone communication I recommend the employees hold a meeting with each other once a fortnight so the two bases relationships stay tight and employees don't forget what there colleagues look like. When the business is communicating within the same base I would strictly recommend communicating with each other face to face. This is much cheaper than using e-mail, fax etc. to communicate to someone within walking distance. To communicate with customers I recommend the business uses advertising schemes in television, newspapers etc. The Data Protection act is act to protect peoples information, for example when a customer gives personal details to a company the act is there to protect the information from being put into the wrong hands. I chose my recommendations because they were the cheapest, fastest and easiest methods, for example talking face to face with someone is cheaper than faxing them. ...read more.

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