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Business Communications

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Business Communications Rapid advances in information technology have led to many new forms of communication. The most important of which has been the continual growth in the development of the personal computer, both in business and at home. Along with the dramatic increase in the use of PC's has come the internet which allows almost instant contact between businesses world wide, fax machines which enable text documents to be sent from one business to another, mobile phones and lap top computers which allow work to be carried out from almost any location. PC's can also be linked within companies (intranet) this means that all users can have access to relevant information at the same time. In addition to all of the above new technologies there are the more traditional forms of communication, which still have their place in today's business. Communication such as Face to Face, in writing via letters, memos etc. The advantages of these more traditional methods of communication are that they offer the personal touch to the customer. ...read more.


on lab technicians to carry out accurate testing on specimens and relay urgent results, on domestic staff to maintain hygiene standards on the wards and on clerical staff to input accurate data and maintain clerical needs of the wards. Clerical workers rely on IT departments to maintain services so that they can carry out their duties efficiently and so it goes on. These communications are carried out between the members of all paediatric staff in a number of many ways. These ways include: * Verbally, face to face or via the telephone * In writing, letters, memos, e-mail to GP's, parents of patients, other departments, other hospitals * By fax, to other departments or other hospitals, GPs, health visitors * By pager, On call senior nurses, consultants, registrar and senior house officers always carry bleeps which means they can be contacted wherever they are in the hospital * Via air call through the main switchboard should a consultant need to be contacted whilst outside the hospital * By regular departmental meetings, for example senior nurses consultants and senior house officers on duty on any particular day have meetings known as handovers. ...read more.


This would avoid travelling costs of staff moving around for meetings. It would also save time. Key employees may find it useful using hand held PDAs which can email, download documents spread sheets and schedules. Many of these PDAs have Bluetooth which allows different Bluetooth products to communicate with each other without using wires. The devices find each other without using any user input data. These could speed up times and increase efficiency. Maybe Sainsburys should research further into Bluetooth products, such as mobile telephones etc. Having said all of this electronic systems are the way forward but require a very well managed filtering system. Maybe a new innovation could be manufactured which would be calculator sized and fitted to the shopping trolley. The device would be able to read barcodes and thus could add up the customers shopping bill for them. Some supermarkets have experimented with attaching calculators to their trolleys but theses were open to customer error as the calculators were only as good as the prices input. Business Portfolio October 03 Part C. Business communication Mr Laidlaw Jemma Murphy ...read more.

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