• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Communication in business.

Extracts from this document...

Introduction

Businesses need to communicate with a range of individuals and organisations, including their customers, their competitors and their suppliers, as well as their own employees. Good communications within a business is essential if that business is to operate effectively. Different methods of communication are: * Internal and External Communications * Upward and downward Communications * Open and restricted Communications Information communication technology (ICT) has had a dramatic effect on the way communication takes place in business. Communication means to import knowledge or to express ideas in words or other symbols. All organisations need to have good, clear paths of communication so that: * Everyone is clear about the objectives * Everyone in the organisation is kept informed of developments and changes * Ideas and views are clearly heard * The organisations and its members can respond quickly to new developments Both internal and external communications have been transformed by rapid developments in information and communication technology. Internal communication is communication that takes place within an organisation. External communications on the other hand take place between the organisation and the outside world. ...read more.

Middle

This is viewed as a positive movement towards open communication between differing levels of employee. Part of changing the management approach is to introduce regular formal and informal cell meetings. Upward communication is vital with cell leaders now regarded as supporters to the cell rather than the autocratic dictators who merely pass on instructions from the management. At Halewood, centres of excellence were created where teams took responsibility for generating improvements. This included in one centre the team or cell completely changing the line to bring more efficient layout, which included computerised conveyor systems. Management information systems calculate production rates as each car is manufactured, so operators can visibly see at all times the targets for a particular shift (remember line speed varies in relation to demand) and what the actual production is at any given time for that shift. Measurements against targets are made and where necessary the line may be speeded up if behind schedule. CAD systems used by Research and Development and Design Engineers in design of new models. ...read more.

Conclusion

The compatibility of such computerised systems enable Jaguar to make vast savings by eliminating the need to hold stock - any stock held is at the supplier's factory and at their costs. On a regional basis Jaguar dealerships are linked to the Jaguar HQ sales division and daily sales of new cars are recorded via a computerised ordering system. Information from the sales division at HQ is then passed on to the planning departments at each plant - depending upon the make of the car being ordered i.e. X - Type at Halewood, and S - Type at Castle Bromwich. Planning department then schedules in the production based upon the customer requirements. Analysis Improved communications with suppliers enable the stock reduction programme to save Jaguar on inventory cost - supplier is responsible for the stock holding costs. Internet has assisted sales, as information on the detailed and colourful website is available and can reach many millions of people around the globe. The Jaguar brand is sold in over 60 different countries so it is a truly globalise brand and the website information supports this. It is seen as the first port of call for many potential customers. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Information Systems and Communication section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Information Systems and Communication essays

  1. Marked by a teacher

    Database Coursework on a Vehicle Rental System: Analysis

    5 star(s)

    * Office Space: - As mentioned above, office space is truly at a premium. I actually believe it to pose a health and safety issue for the members of staff navigating the offices on a daily basis. In a computerised system, all of the data would be stored inside the

  2. Marked by a teacher

    Assignment A: Analysis of Transactional Website

    3 star(s)

    with the title your details, this isn't billing information, but is necessary to continue with checkout process. This is pretty much a scam within the company because there is a separate billing form later to actually buy the item; this is just to collect information on the customer to help build the analysis of customers.

  1. Database Analysis & Design

    Analysis The analysis section within the traditional life cycle is the starting point and is very important. This section shows both the requirements for the new system but firstly analyses the old system. The analysis of the old system will show what was wrong with it and what was good with it.

  2. The aim of this task is to produce a report for the managing director ...

    to be a high standard too in order to recognise the benefits. An advantage of DVDs is that they are being used to view video which can have menus, multiple languages, high quality video and sound, and tracks, unlike the VHS previously used.

  1. Information: G061 - Systems and Communication

    to be applied - ensures that nothing is left out - can reduce time creating a document - limited to the template - if changed only changes subsequent documents - an error in the template will be carried through to all documents Templates: A template provides standard pre-set layouts and formats.

  2. Wjec alevel ict creating a website

    I have decided to use 15 images in the gallery and therefore I will need 15 buttons. I have decided to use the generic term "thumb" for each of the buttons. This is so later when the code is entered into the button it can be easily copied and pasted

  1. Free essay

    The following report will outline how a business communicates effectively and efficiently within their ...

    The Argos online store can also help you check all the latest prices, check your product is in stock, make a purchase reserve and even locate your nearest store. Within the Argos online ordering store Argos has a large variety of products like electronics, kitchen products, laundry items, gifts collection, office and computer products, sports goods and personal care items.

  2. Applied ICT in business scenario answers

    A display showing the caller?s number. Fast dial techniques could be very useful in order to make it faster. (5) (b) Describe some of the health and safety problems which might occur because of the call centre operators? use of computers. RSI by typing at a normal keyboard all day.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work