• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Communication in business.

Extracts from this document...

Introduction

Businesses need to communicate with a range of individuals and organisations, including their customers, their competitors and their suppliers, as well as their own employees. Good communications within a business is essential if that business is to operate effectively. Different methods of communication are: * Internal and External Communications * Upward and downward Communications * Open and restricted Communications Information communication technology (ICT) has had a dramatic effect on the way communication takes place in business. Communication means to import knowledge or to express ideas in words or other symbols. All organisations need to have good, clear paths of communication so that: * Everyone is clear about the objectives * Everyone in the organisation is kept informed of developments and changes * Ideas and views are clearly heard * The organisations and its members can respond quickly to new developments Both internal and external communications have been transformed by rapid developments in information and communication technology. Internal communication is communication that takes place within an organisation. External communications on the other hand take place between the organisation and the outside world. ...read more.

Middle

This is viewed as a positive movement towards open communication between differing levels of employee. Part of changing the management approach is to introduce regular formal and informal cell meetings. Upward communication is vital with cell leaders now regarded as supporters to the cell rather than the autocratic dictators who merely pass on instructions from the management. At Halewood, centres of excellence were created where teams took responsibility for generating improvements. This included in one centre the team or cell completely changing the line to bring more efficient layout, which included computerised conveyor systems. Management information systems calculate production rates as each car is manufactured, so operators can visibly see at all times the targets for a particular shift (remember line speed varies in relation to demand) and what the actual production is at any given time for that shift. Measurements against targets are made and where necessary the line may be speeded up if behind schedule. CAD systems used by Research and Development and Design Engineers in design of new models. ...read more.

Conclusion

The compatibility of such computerised systems enable Jaguar to make vast savings by eliminating the need to hold stock - any stock held is at the supplier's factory and at their costs. On a regional basis Jaguar dealerships are linked to the Jaguar HQ sales division and daily sales of new cars are recorded via a computerised ordering system. Information from the sales division at HQ is then passed on to the planning departments at each plant - depending upon the make of the car being ordered i.e. X - Type at Halewood, and S - Type at Castle Bromwich. Planning department then schedules in the production based upon the customer requirements. Analysis Improved communications with suppliers enable the stock reduction programme to save Jaguar on inventory cost - supplier is responsible for the stock holding costs. Internet has assisted sales, as information on the detailed and colourful website is available and can reach many millions of people around the globe. The Jaguar brand is sold in over 60 different countries so it is a truly globalise brand and the website information supports this. It is seen as the first port of call for many potential customers. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Information Systems and Communication section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Information Systems and Communication essays

  1. The aim of this task is to produce a report for the managing director ...

    Wi-Fi has become very popular because once you have a base station, any number of desktop or laptop computers can be connected to your broadband service without the need for any cables or installing extra phone lines. So if you have a second computer in an upstairs room, or a

  2. Information: G061 - Systems and Communication

    m) Information costs time and money to be produced. Costs are incurred in four main areas - hardware, software, consumables and personnel. Hardware can be used to collect the information, process it and output it. The initial costs of the hardware are expensive. Ongoing costs include repair, maintenance, network management, etc.

  1. A2 ICT CouseWork

    audience it must firstly be tested as it has to work on all platforms to reach a larger audience. When platform testing my website, I will use multiple testing methods, to make sure my website works probably on all platforms, as platform testing means testing "what device are audience uses

  2. Wjec alevel ict creating a website

    bar moves to the left but also checks it position in relation to the background. When the far left hand side of the scroll movie clip reaches an x position of 97 (its original position - see earlier) it will stop the scroll bar from moving any further to the left.

  1. Free essay

    The following report will outline how a business communicates effectively and efficiently within their ...

    ICT is very important to Argos as Argos use the internet to advertise and sell there products through there website www.argos.co.uk. Within the Argos website there is an online ordering form for costumers within the online ordering form the information includes Name, Surname, Address and Email.

  2. Database Analysis & Design

    Dynamic Systems Development Method (DSDM) is an Agile method, this method is an iterative and incremental approach to projects, this uses user involvement continuously. The aim of this methodology is to deliver the end product both on time and within budget, this also adjusts for the requirements being changed during the process.

  1. Website Design, Creation and Evaluation

    This option would offer much more freedom, however it would provide very little information on the integrity of the html code. There are several text editors with in-built HTML syntax such as jEdit, or EditPlus. 3.3 Conclusion Before I begin the design of my own website it is important to pin down some specifics.

  2. Applied ICT in business scenario answers

    Producing a website will fit their own likes, and it has a lot of features. It can have multimedia (videos, music, images) it can have hyperlinks to other pages, such as advertisement to gain more money from it. It can be initially expensive this option.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work