• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Communication in business.

Extracts from this document...

Introduction

Businesses need to communicate with a range of individuals and organisations, including their customers, their competitors and their suppliers, as well as their own employees. Good communications within a business is essential if that business is to operate effectively. Different methods of communication are: * Internal and External Communications * Upward and downward Communications * Open and restricted Communications Information communication technology (ICT) has had a dramatic effect on the way communication takes place in business. Communication means to import knowledge or to express ideas in words or other symbols. All organisations need to have good, clear paths of communication so that: * Everyone is clear about the objectives * Everyone in the organisation is kept informed of developments and changes * Ideas and views are clearly heard * The organisations and its members can respond quickly to new developments Both internal and external communications have been transformed by rapid developments in information and communication technology. Internal communication is communication that takes place within an organisation. External communications on the other hand take place between the organisation and the outside world. ...read more.

Middle

This is viewed as a positive movement towards open communication between differing levels of employee. Part of changing the management approach is to introduce regular formal and informal cell meetings. Upward communication is vital with cell leaders now regarded as supporters to the cell rather than the autocratic dictators who merely pass on instructions from the management. At Halewood, centres of excellence were created where teams took responsibility for generating improvements. This included in one centre the team or cell completely changing the line to bring more efficient layout, which included computerised conveyor systems. Management information systems calculate production rates as each car is manufactured, so operators can visibly see at all times the targets for a particular shift (remember line speed varies in relation to demand) and what the actual production is at any given time for that shift. Measurements against targets are made and where necessary the line may be speeded up if behind schedule. CAD systems used by Research and Development and Design Engineers in design of new models. ...read more.

Conclusion

The compatibility of such computerised systems enable Jaguar to make vast savings by eliminating the need to hold stock - any stock held is at the supplier's factory and at their costs. On a regional basis Jaguar dealerships are linked to the Jaguar HQ sales division and daily sales of new cars are recorded via a computerised ordering system. Information from the sales division at HQ is then passed on to the planning departments at each plant - depending upon the make of the car being ordered i.e. X - Type at Halewood, and S - Type at Castle Bromwich. Planning department then schedules in the production based upon the customer requirements. Analysis Improved communications with suppliers enable the stock reduction programme to save Jaguar on inventory cost - supplier is responsible for the stock holding costs. Internet has assisted sales, as information on the detailed and colourful website is available and can reach many millions of people around the globe. The Jaguar brand is sold in over 60 different countries so it is a truly globalise brand and the website information supports this. It is seen as the first port of call for many potential customers. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Information Systems and Communication section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Information Systems and Communication essays

  1. Marked by a teacher

    Database Coursework on a Vehicle Rental System: Analysis

    5 star(s)

    this completed form will be collected by a member of staff who will then input the details into the computer system at a convenient time that day. In the interview, Fred made clear that he wanted a unique customer identification number assigned to each customer.

  2. Marked by a teacher

    Investigating a Transactional Website (www.latestdvd9.com)

    4 star(s)

    be able to get them and therefore be able to misuse them. For this reason the website has to make sure that these are save from hackers. This includes personal information such as address, date of birth etc. that can be misused by somebody easily if they get in wrong hands.

  1. Marked by a teacher

    Assignment A: Analysis of Transactional Website

    3 star(s)

    Here it gives information on the costumers billing address and the deliver address. Here the user must choose what payment method they want pay by, credit/debit card, cheque or by phone. This page is a combination of the basket and the form the customer had to fill in and is basically a check to make sure the information in correct.

  2. A2 ICT CouseWork

    make my website more enjoyable to use by all audiences and especially my target audience. But to find out statistically which audience used our services the most, we will create a questionnaire and email them too our customers and hope for a reply.

  1. Unit 5 - Communications Technology

    on port 5, the traffic from a local machine on another port, say 3, to the Internet appears only on ports 1 and 3. Therefore, this traffic does not interfere with traffic to your server on port 5 from other machines.

  2. Free essay

    The following report will outline how a business communicates effectively and efficiently within their ...

    This message will be received immediately to all intended contacts. Another advantage of using emails to communicate is that you can set up a distribution list to intended contacts this can be set up quickly and is easy to use and therefore will save time when sending out emails.

  1. Database Analysis & Design

    Functional Model Iteration This section will have a description about Functional Model Iteration. Within this section there are different stages which need to be assessed and completed, these stages should all be completed before moving onto the next full stage, these are, * Agree plan The plan which has been

  2. Applied ICT in business scenario answers

    Email software it is needed to receive and send things to his colleagues. (5) (b) Describe how Daniel would use time management software to help him organize meeting times. He would be able to keep a record of each meeting and appointment, with each corresponding time.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work