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Communication within organisations

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Communication In organisation the employees communicate in different ways, every single day. They have talk in meetings, have group discussions and negotiate over the telephone, they write memos, emails, draft letters, reports, and sending faxes in emergencies. The organisation gives out the advertisement in TV, posters, in store advert and many more count as communication, Communication is most important base for develop the business, the communication with other department give the right idea of where is business is, this kind of meeting need to held most often in organisation like SPACE, a medium organisation like that have to keep up to date with it's different departments. Communication in business can be both formal informal. When employees are doing their jobs communication will be formal and concerned with work. Theses including meeting, telephones conversations writing memos and reports. When they stop for a chat with colleagues they communications are informal. Formal Communication: Formal communication was designed primarily as a means of controlling agency activities and personnel through the circulation of authoritative policies and procedures stating what was to be done when, where, how, and by whom. Formal communication has always been considered the "regular" system (or "channels") of communication within organizations. ...read more.


Written communications: This kind of communication can be sent by mails, transmitted electronically. They can include illustration or graphics as well as text. A letter is most obvious example of a business communication, notices on notice boards, it includes newsletters brochures and catalogues, advertising products also count as written communication. The method of communication chosen will depend upon various factors. * The reason for communication * The person who receiving it * The satiations whether it's urgent or ordinary * The complexity of the message The mail communication methods in my work place are; * Face to face * Email * Telephone * Fax * Letter Face-to-Face When one member of staff communicating with other members of staff, by face to face, with out using no electronic equipment, this communication will occur. This communication is most common in most of the organisation, when staff is not getting along with face to face with face to face other member of staff, the organisation will not be more effective. At SAPCE most of the time staff from other departments need to communicate with the administrative department face to face, so they can up to date with all the letters and etc, these type is most obvious in SPACE because, there only six staff in organisation in its such a small office premises. ...read more.


At Space they will receive application form from the new members, and they also send off the monthly newsletter via post. Example 5: sending news letter to the members, and receiving application forms from new members. Example No Example Suitable or non - suitable 1 Face - to - Face When the manager is getting her new messages from admin staff Suitable, because the manager have opportunity to clear who exactly called in while she is away and what is the responds. 2 Email When admin staff send a responds to new members about available studios at SPACE. Suitable, because its quick, also can add the exact location in map attachment. 3 Telephone responding to members queries Either way, because it could be answer in email, or by face to face. More cheaper. By telephone its quicker. 4 Fax sending new members payments and the copy of the payment to head office (cheque, credit card receipts and etc) Suitable, because it's paper proof and more quick to head office. 5 Letters Sending news letter to the members, and receiving application forms from new members. Either way, news letter is effective by letter but at the same time its cost a lot, it could be done by email which is more cheaper and quicker. ...read more.

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