Communications and employability assignment 1

Pawel Trembecki

BTEC National Diploma IT practitioners

Communication and employability

Group A

Why are attributes valued by employers?

What is an attribute?

An attribute is an additional characteristic that someone has. Attributes that are valued by an employer vary from Capability skills, adaptability skills to willingness skills and flexibility skills. There are also many other attributes which help employers choose who will be the best person for the work they offer. All of them are very important if working for a company. Such skills can be involved in various activities to make an output which in fact makes the business run successfully.

Attributes valued by employers

An employer while looking for people to employ has an image of the required attributes that are right for the job. Some of the most common ones are:

Punctuality- this is an attribute needed by any future employee. Punctuality is a first step to get a job.
Adaptability- this is an important attribute defining if a person applying for a job has the skills to adapt to any task given and does it with the best output.
Willingness- It defines if an employee has the courage and wants to do the work he is given and is always up to do more and more.
Communicativeness- This attribute defines if a person can communicate efficiently in order to get the right information so they can do exactly what is needed.

A table of attributes

Conclusion

Certain attributes are common in every type of work and others are needed by an employer in certain fields of jobs. Whichever it is they are all needed to get a job and are a key in successful career.

What are barriers to communication?

A barrier prevents something or someone or makes it harder for them to perform what they are doing. A barrier to communication prevents people in a certain organization from communicating with other departments internally or externally. No matter how good the communication system in an organisation is, unfortunately barriers can and do often occur. These are caused by many factors including barriers like health problems of staff, equipment, technology, poor management or something like psychical issues regarding staff.

Examples of barriers to communication

Distance is one of the most common barriers to communication. It happens if people that are trying to communicate are far away from each other and this prevents them from doing it.
Old or broken equipment is a barrier to communication as well. If a system fails then no one in the organization will be able to exchange informations.
Introducing a new system can be a barrier as well. If staff in a particular organization is not trained to work on the new equipment then the communication will be ...

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Examples of barriers to communication

Distance is one of the most common barriers to communication. It happens if people that are trying to communicate are far away from each other and this prevents them from doing it.
Old or broken equipment is a barrier to communication as well. If a system fails then no one in the organization will be able to exchange informations.
Introducing a new system can be a barrier as well. If staff in a particular organization is not trained to work on the new equipment then the communication will be impossible
Language differences Is also a barrier to communication. Two people that speak different languages won’t be able to talk to each other.

ICT Terminology and jargon

ICT is known as Information and communications technology. There is a lot of terminology and jargon related to ICT and here is some of the most used words and jargon.

Flash Drive- a pocket size storage device. Can store any type of files
Firewall- Software package that is installed on operating systems in purpose to protect the computer from incoming internet data.
MB- shortcut for megabyte. A common used unit of memory.
Google- most widely used search engine on the web and a big company as well.
Graphics card- a computer component that generates graphics and images that are then displayed on a monitor
Hacker- a person that tries to break in someone’s computer for their own benefit which is illegal.
Install- to set up an application or a software package on a computer system
Java- a programming language used to create so called applets which can be downloaded from web and used on a computer.
JPG- file extension of high quality images
LAN- local area network. Usually a connection between computers, printers or such in a small geographical area.
Menu- set of options from which a user can choose which starts something or shows other options. Usually used in games.
Windows- Most widely used operating system on computers designed and developed by Microsoft.
Motherboard- Main computer component which connects all of the others so they can communicate between each other.
OS- a shortcut for operating system which is a software package that allows anything to be done on a computer. There can be added more software on operating system
Protocol- rules which enable internet connections between computers and other devices
Router- a device that connects a computer to internet or connects few different networks.
Shareware- a cut version of software usually for free

Communication Jargon

Doc- File extension for Microsoft Word document
Internet- shortcut of internetwork which is a computer network connecting millions of computers and other devices such as smart phones. It connects businesses, single home keeps big companies, banks pretty much anything you could think of
E-Mail- electronic mail which allows users to send massages across the internetwork using particular portals such as Yahoo or Hotmail.
Survey- It is public based research done to create an outcome in form of information on a particular topic
RTF- Rich text format which Is universal and understood by most of the word processing programs

Employability jargon

Application form- a form to be filled out when applying for a job stating all attributes and qualities.
CV- shortcut from curriculum vitae. Everyone should have on as it gathers all parts of ones career on one sheet of paper showing experience and contribution.
Apprenticeship- work based training preparing people to real work and giving them experience.
JD- shortcut for job description. It contains details about the job to appeal for employees.

How to send an e-mail?

Before we send an email we must have an email account on any of the portals providing such. I choose the popular Google mail. To set up an account you have to go to google website which is and click on “mail” which will direct you to the log on and create an account screen.

Then click on create an account in order to enable yourself to send emails. In order to create one you need to type in required details, your desired nickname, password and agree to the terms of licence which is required when setting up an account. When done you need to log in which is possible by clicking Mail on the homepage of google as done at the beginning. On the log on screen type your email address and your password and click on sign in.

whilst signed in go back to homepage and click on mail again. In your email account homepage

on the top left corner there will be a button “compose mail”.

Click on that one and it will take you to composing a mail window. Type an email address of a person you want to send a message to, your subject and the main body of the message. You can also attach files to it if you need to.

When done just click “Send” and that’s it. I hope this helped and happy email sending.

Minutes of meeting containing topics of attributes, IT jobs and parts of S.W.O.T analysis

Pawel Trembecki

Held on 20.10.09 at Lewisham College commencing at 11:00

Those present were as follows:

Vanessa Mulllings
Emmanuel
Steven
Pawel Trembecki
Malgorzata Sidorowicz

The chairman was Pawel Trembecki

In this meeting we talked about attributes. Vanessa stated attributes such as capability, adaptability, hard working, flexibility and motivation which are very important attributes. Her attributes make her a good potential worker. Steven listed such attributes as writing, listening, interpreting info which are very important in every job, because without writing or listening ability no one would be able to work. Interpreting info is needed to understand what task has been given. Emmanuel has given few attributes like punctuality, communicativeness or confidence. These attributes are needed everywhere as every employer wants his employees to come to work on time and to be confident when taking and dealing with new tasks. My attributes are being nice, not getting distracted and having courage to work which is very needed to take on new tasks. If someone gets distracted then it prevents them from achieving their goals.

There are many IT related jobs and few of them are: helpdesk, receptionist, IT technician, admin. Helpdesk person has access to basic informations about company to let someone who doesn’t know find out about some things. Receptionist is a person who directs guests in a company or workers where to go. IT technician solves software issues, fixes hardware and helps maintain IT equipment. Admin is in charge of network and controls the users and access for them in the company.

There are some weaknesses such as no confidence, lack of concentration or problems with subject such as maths and English. To over come no confidence a person needs to speak louder and have more eye to eye contact to become closer with people and their needs. Lack of concentration is caused by many factors and to over come this a person could be taken access to facebook or be given motivation of a reward after finishing a task. Maths and English are subjects which could be researched and learnt with a little bit of courage.

Date of next meeting: January 2010

FAQ

on how to overcome certain barriers to communication

There are certain barriers to communication which I’ve talked about before and here are few tips on how to overcome these barriers to maintain a successful communication between people, departments in a company and companies. As we know there are few different types of barriers to communication. I will give a few examples of them and give few tips on how to deal with them.

One of the problems is distance. Two persons far from each other cannot perform any conversation which in turn prevents them from communicating. To overcome that some time ago there had been introduced many technologies allowing people to communicate even if far away from each other. Examples of these are Emails, mobile phones, letters. These allow people to talk to each other from distance.

another barrier to communication is old or broken equipment which prevents staff in particular organisation from exchanging information with another organisation. To deal with such problem a new set of equipment would have to be introduced or current one fixed so it will work properly again. These devices could include computers, fax phones, broadband phones or internetwork devices.

Introducing a new system in an organisation could prevent staff working there from communicating as they might not be able to use it. For example there could be new operating systems on computers or new technology solutions on internet or in a company like new computers or such electronic devices. To deal with this problem the staff should be trained to use such new technology and should be taught how to use communication means together with them.

There is another barrier to communication and it is one of the most common ones. It is a language difference barrier. If a person tries to communicate with another person or an organisation in other country they would not be able to talk to each other. Best way to deal with this problem is to learn another language which will allow people from different countries to speak and what’s more important understand each other.

PDP- Personal develompent plan is used to keep track on improvements of skills and qualities