Compare Business Documents

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Task 7 Comparing business documents

Organisations use many different types of documents to communicate with buyers, suppliers and staff. To complete this task I am going to use two documents from three different companies, I have chosen to use publications form three mobile operators,

O2, T-Mobile and Orange.

I am going to start with the sales brochure from O2. The publication is easily recognised as a brochure from O2. The purpose of this document is to attract attention to its self, O2 have a well established brand, so be having their established logo littering the front cover will make this happen. There are two phones on the front cover, they have been set against a backdrop of trees and a sunset, the colour of the sky also makes the brochure stand out as a publication produced by O2 – as they are the only mobile network provider in the UK to use blue. The purpose of this document is to get potential new customers to buy a phone and tariff from O2, as well as trying to get existing customers to upgrade. This sales brochure has an intended for an audience sixteen plus.

Purpose

The purpose of this document is to catch the eye of customers to make them pick the brochure up and take it home. To be able to fulfil its purpose the brochure needs to be eye catching, interesting and informative. And sell the brand of O2.

Suitability for purpose

To see if this document well suited to its purpose I have asked two people what would make them pick this brochure up; one said that they would pick this brochure up as it looks like an ideal brochure to pick a gift from, and this person was also intrigued about the golden duck. The other person I asked said that they would pick this brochure up as firstly, it states that it is free, secondly the said they would pick it up because of the pictures at the bottom of the front page, Palm Pre, Laptops and the O2 Joggler.

This document has many good points in which it is suitable for its purpose, firstly the document is set out in ‘plain’ English, and there are not any technical terms that the potential customers won’t understand. The pictures are all clean, there isn’t any pixilation, they are not stretched and the pictures of the phones have been taken at a high resolution, this shows massive detail. The text is also very clear to read, and it is of the right size so that people won’t have to squint to read it. Each phone depicted has its on specification table that is easy to understand.  The overall presentation of this document is clean, there are no images that out of place, O2 have used the seasonal theme to their advantage, and the seasonal white colour is used throughout this publication. At the top of every odd numbered page there are three ways in which customers can het on contact with O2, theses are:

Join now!
  1. Visit a store
  2. Freephone  ( 08442 02 02 02 )
  3. Website ( o2.co.uk/shoponline )

However there are some bad points about this publication, one of these is that there is a lot of ‘white’ space around the pages where the phones are advertised, this space could be put into use by advertising accessories for the phone or other O2 deals. Another bad point of this document is that when it is advertising a flip phone or slide phone they only show the closed position, for example on page eight of the O2 Sales Brochure they are ...

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