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COMPUTER INDUSTRY REVERE UPPLY CHAIN AND LOGITIC

Extracts from this document...

Introduction

Running Head: COMPUTER INDUSTRY REVER?E ?UPPLY CHAIN AND LOGI?TIC? COMPUTER INDUSTRY REVER?E ?UPPLY CHAIN AND LOGI?TIC? [Name of the writer] [Name of the in?titution] AB?TRACT In tod?y'? highly competitive bu?ine?? environment, the ?ucce?? of ?ny bu?ine?? depend? to ? l?rge extent on the efficiency of the ?upply ch?in. Competition h?? moved beyond firm-to-firm riv?lry to riv?lry between ?upply ch?in?. M?n?ger? in m?ny indu?trie? now re?lize th?t ?ction? t?ken by one member of the ?upply ch?in c?n influence the profit?bility of ?ll other? in the ?upply ch?in. Rever?e ?upply ch?in i? defined ?? the proce?? of pl?nning, implementing ?nd controlling the efficient, co?t effective flow of r?w m?teri?l?, in-proce?? inventory, fini?hed good? ?nd rel?ted inform?tion from the point of con?umption to the point of origin for the purpo?e of rec?pturing v?lue or proper di?po??l. The rever?e ?upply ch?in ?im? to recover u?ed product? from con?umer? for rep?ir, refurbi?hing, rem?nuf?cturing, recycling ?nd di?po??l. Rever?e logi?tic? i? ? new ?nd emerging ?re?, ?nd ?? ?uch, only ? limited ?mount of inform?tion h?? been publi?hed to d?te. Moreover mo?t of the inform?tion ?v?il?ble i? from ?meric?n ?ource? ?nd therefore thi? di??ert?tion ?l?o quote? ?ome U? ex?mple?. TABLE OF CONTENT CHAPTER 1: INTRODUCTION 1 PURPO?E OF THE ?TUDY 9 ?IGNIFICANCE OF THE ?TUDY 9 RE?EARCH OBJECTIVE? 10 OVERVIEW OF THE ?TUDY 10 CH?PTER 2: LITER?TURE REVIEW 13 OVERVIEW OF REVER?E LOGI?TIC? 16 REVER?E LOGI?TIC? FUNCTION ?ND IT? ROLE 23 RE?OURCE COMMITMENT ?ND REVER?E LOGI?TIC? 26 ALTERNATIVE? FOR HANDLING END-OF-LIFE PRODUCT? 30 WHY EXAMINE END-OF-LIFE COMPUTER?? 33 FACTOR? AFFECTING REVER?E LOGI?TIC? ACTIVITIE? 36 Conceptual model 36 Propo?ed model for end-of-life computer? 39 INNOV?TIVE C?P?BILITIE? ?ND PERFORM?NCE 41 ?TR?TEGIC PERFORM?NCE 43 OPER?TION?L PERFORM?NCE 44 IMP?CT OF FIRM ?IZE 47 CH?PTER 3: METHODOLOGY 49 RE?EARCH METHOD 49 DATA COLLECTION 52 CHAPTER 4: DISCUSSION AND RE?ULT 56 KEY QUALITATIVE FINDING? 56 EXTERNAL CON?IDERATION? 56 INPUT ?ECTOR 57 REGULATORY ?ECTOR 58 OUTPUT ?ECTOR 60 COMPETITIVE ?ECTOR 62 INTERNAL CON?IDERATION? 65 ?TRATEGIC FACTOR? 66 OPERATIONAL FACTOR? 69 CH?PTER 5: CONCLU?ION 75 CONCLU?ION? AND IMPLICATION? ...read more.

Middle

literature. They integrated thi? material with a framework for comparative analy?i? e?tabli?hed in the marketing literature to develop a model of external factor? affecting rever?e logi?tic?. Their ?tudy utilize? the general literature on rever?e logi?tic? to develop propo?ition? and a model of the external driver? and con?traint? to rever?e logi?tic? program?. It i? thi? model, combined with the material developed by Dowlatshahi (2000, pp.143-54), which ?erve? a? the ba?i? for the current examination of rever?e logi?tic? i??ue? facing end-of-life computer?. Rogers and Tibben-Lembke (1999, pp 111-178) and Rogers and Tibben-Lembke (2001, pp.129-48) provide additional clarity for the propo?ed model through their comprehen?ive and multifunctional review of rever?e logi?tic? activitie?. In particular, they provide a thorough di?cu??ion of the macro environment ?urrounding the ta?k environment for end-of-life computer? and provide additional detail? concerning many of the factor? examined in thi? ?tudy. The propo?ed model ?hown in Figure 1 i? comprehen?ive in that it ?how? all the di?tinct type? of tangible, external factor? that affect a firm'? rever?e logi?tic? activitie? a? well a? examining internally focu?ed ?trategic and operational factor? to con?ider when implementing a rever?e logi?tic? ?y?tem (Rogers and Tibben-Lembke, 1999, pp 111-178). Thi? examination of both internal and external factor? directly re?pond? to Carter and Ellram'? (1998, pp.85-102) a??ertion that both ?hould be examined in future re?earch focu?ing on rever?e logi?tic?. Thi? conceptual model ?ugge?t? that the external environment i? compri?ed of four ?ector?: 1. input 2. regulatory 3. output and 4. competitive Within the?e ?ector? are key inter-organizational partner?hip? including ?upplier?, competitor?, government agencie? and intere?ted aggregator?, ?uch a? con?umer and lobbying group?, which influence the government and regulatory bodie?. Internally, the firm mu?t examine key ?trategic factor? con?i?ting of: 1. ?trategic co?t? 2. Overall quality 3. Cu?tomer ?ervice 4. Environmental concern? and 5. Legi?lative concern? Al?o, key operational factor? needing to be addre??ed con?i?t of co?t-benefit analy?i?, tran?portation, warehou?ing, ?upply management, remanufacturing and recycling, and packaging. ...read more.

Conclusion

END-OF-LIFE ?tatu?. Do the benefit? of product differentiation ju?tify the increa?ed co?t? of dealing with a mixed ?tream of END-OF-LIFE product?? An examination of the impact? of green de?ign and manufacturing on rever?e logi?tic? activitie? could al?o be beneficial to thi? area of re?earch. Implication? for future re?earch The limitation? of thi? ?tudy open the door for extended re?earch in rever?e logi?tic? di?po?ition choice?. Fir?t, ?upply chain and operation? re?earcher? ?hould extend thi? ?tudy to examine multiple indu?trie?. For example, one would expect the food and ?oft-line ?upply chain? to experience different outcome? in term? of a ?pecific di?po?ition method choice. The ?ame could be true for international market? and for ?upply chain? that cro?? national border? and experience the impact? of culture, tariff?, quota?, etc. Multiple indu?try and country analy?i? ?hould be employed to develop a better theoretical grounding of rever?e logi?tic? di?po?ition choice. Furthermore, additional re?earch may examine the role that the di?po?ition ?trategie? have directly on end cu?tomer ?ati?faction. Today'? con?umer? are becoming increa?ingly aware of ?u?tainability and environmental i??ue?. The role of the return? policy i? critical to the ?ucce?? of a retailer. An exten?ion of that ?hould examine the importance the product di?po?al play? in the con?umer'? deci?ion making proce?? a? well. There are al?o opportunitie? to examine the impact of di?po?ition choice over time. Potentially, firm? that practice re?ource ?upported rever?e logi?tic? will experience learning effect? improving performance, or conver?ely, open the door for abu?e? by their bu?ine?? partner? (returning perfectly good product? that are unwanted due to partner error). A longitudinal ?tudy could improve under?tanding of the impact and management of rever?e logi?tic?. Another area for potential inquiry i? the examination of handling rever?e logi?tic? in-hou?e ver?u? out?ourcing. Do di?po?ition ?trategy re?ult? vary ?ignificantly when external ?peciali?t? are u?ed? Finally, operation? re?earcher? have made only limited attempt? to model the impact? of rever?e logi?tic? on firm performance. The current ?tudy offer? a ?olid empirical grounding for detailed modeling of rever?e logi?tic? di?tribution ?trategy choice and performance. ...read more.

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