Creating a computer based system for a video rental store.

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 INTRODUCTION

BACKGROUND

        

The organisation, which I am going to be doing, is a video/DVD and games shop. The name of the shop is Starlight Rentals. The organisation is quite a big organisation and this shop has about approximately 100-150 transactions a day. This organisation has a lot of members because if you want to rent a movie you have to be a member.

STATEMENT OF THE PROBLEM

Starlight rentals deal with up to 100-150 customers everyday and for all the videos/DVD and games, which have been rented all written down on pad of paper. The problem is that because this is written down this is very difficult for owner because every time a movie is returned then the owner has to then look through the all his papers to find the name of the person who has returned the movie and then tick his name off.

        

E.G.

The problem with this is that it is very time consuming and very hard looking for the person’s name. Also another problem is that all over due rentals are difficult to find out about because you have to look through all the records and because of this you may miss some people out. Because of this you may miss and lose some of your movies or games and by doing this you may lose money because of this.

        When movies are rented from the shop the maximum loan period is two days so for a worker to see who is still overdue is very difficult because they have to go through the book. Whereas when on a database by simply entering a query you can find out and it is less time consuming.

        in this store all the videos are stored in age restriction order and also within that there are stored in different types of movies e.g. comedy, thriller etc.

INVESTIGATION

The current system at the moment is that everything is written down. The system is that when a customer wants to rent something then the owner writes it all down a carbon pad. The way this takes place is like this

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  • First the customer will walk into the shop and then ask for what movie or game he wants.
  • Then the movie which is asked for will be given.
  • Then all details will be written down onto paper.

In this rental shop they have 3 staff and they all do the same job, which is to serve the customers.

The problem with this system is that everything is written and documents could get lost which is not good because on these papers could be personal details of the customers, like their address, telephone number etc. Another ...

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