• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Describe ways of identifying and meeting development needs

Extracts from this document...

Introduction

Describe ways of identifying and meeting development needs Development needs vary with each individual. Write a short report describing ways of identifying development needs of employees in an organisation and how these development needs can be met. In order to discover personal development needs, an individual will need to perform a self-accessment. This can be achieved by looking at own strengths and weaknesses. During a self-assessment, one needs to realise about everything that has happened over a period of time. Over that specific period, there is the chance to consider strengths and weaknesses about yourself and others. By doing this, a person will have an idea of what other people think about them. However sometimes this may not reflect a person's real personality because some people try to hide certain emotions and even qualities, that could be revealed later on during the relationship. ...read more.

Middle

A weakness could be lack of skills. If an employee lacks the knowledge to perform certain tasks, deadlines won't be met and this could potentially be a massive problem in the business. If they had a client expecting some work, and if they could not send the work on time, they could lose that specific job and lose lots of money. Potentially it can make a big different at the end of the month, when they have to pay for expenses. Another weakness is not accepting someone else's opinion. If a person is not receptive to ideas that can improve their work, they will struggle to make an impression and their work might not be up to the standard required. A way for other people to access someone else's work is by producing a formal report. ...read more.

Conclusion

Failure to do this can potentially lead to bankruptcy. For example, a shopping website such as pcworld can ask for their customers to fill in a survey after they have chatted to a customers' service representative. They could have questions like 'Was the representative helpful?' or 'Were you able to solve your query with the information that you got in the call?'. This would be a performance indicator of that particular person. This can have a good or a bad effect on a group of employees. Another example could be a company like BT asking for their customers to complete a questionnaire about their service, like broadband and phone. Customers would be able to rate their current service on a scale of 1 to 5, address any problems and also give an idea on how they think BT could offer an even better service. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Information Systems and Communication section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Information Systems and Communication essays

  1. Marked by a teacher

    Investigating a Transactional Website (www.latestdvd9.com)

    4 star(s)

    This is the same for every DVD available on the website. Suggestions for Improvements I think that the product description is one of the most well managed areas on this website. This is because there are enough details available for every DVD and there is also an image available for every single product.

  2. Feasibility Report

    this will link to the sites within the Perfect Pie Company together and also will save the owner time and money, due to driving between the two sites, as customers orders, can appear in a database, from an online order form, through email, this will ensure that customer orders aren't

  1. Describing ways of identifying and meeting development needs

    This will therefore add to an employee's self value and will make their job more satisfying. Within these reports can list decisions of whether an employee will be made to train, redirect their energies through promotion, demotion or sideways moves.

  2. report for organisation

    on the pages of the flyer as it's made up of six pages. Another reason is because the flyer is full of text and paragraphs which could be very boring to the reader as it gives so many useful information with a small font text which could be a problem to some people that have sight problems.

  1. Specification - The company keeps a stock of products which are needs in the ...

    ANS: No, but I would like to use one. Q3.What is your current method? ANS: currently, the calculations are done manually; the details of supplier details and stocks are stored in a book. Q4. Would like to use a computerised stock control in your company instead of your current method?

  2. Performance Evaluation of an End-to-End Measurement Based Call Admission Control Method

    without disturbing other flows, while also satisfying its own service quality requirements. Without this control mechanism we do not have protection against congestion in the best-effort or in the DiffServ network, because the new requests are always accepted regardless of the available resources.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work