Examine the social implications of e-commerce on society

Authors Avatar by ellouise1997hotmailcom (student)

I have been asked to produce a guide covering the regulations related to e-commerce and the implications of e-commerce on society. I will write a report examining the social implications of e-commerce on society.

E-commerce is Electronic commerce, commonly written as e-commerce, is the  or easing of trading in products or services using computer networks, such as the .

Bricks and clicks is a  term for a  by which a company integrates . Additionally, many will also offer  and mobile .

E-commerce has many advantages and disadvantages to it. The main issue is the customer’s perception of trading online. The media broadcast stories that could deter customers from shopping online such as identity theft and items not being delivered which makes the customer distrust online stores. A site should offer specific things to attract customers. They should have value, not only lower prices but also products that won’t be available in stores. They should also offer 24 hour delivery times for a small extra cost and open 24/7 and accessible from home to make it easy for customers to shop. This means that customers who live in more remote areas where Brick shops are rare, can still shop and buy goods.

E-commerce is becoming even more popular and putting threat on traditional high street stores. For people with limited or no access to the internet ecommerce becomes less effective. Families may not be able to buy a computer and pay monthly for broadband meaning they cannot take advantage of lower prices.  This is known as the social demand.

Brick and Click organisations are changing the way people shop. Before e-commerce people had to physically go to the store but now they can buy these products whenever they want in the comfort of their home. This has led to different ways businesses run, to patterns of customer behaviour and to the businesses which exist in our high streets.

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The increase of e-commerce has been very beneficial to customers. E-commerce means that shopping can be done without leaving the house. This is valuable to customers who live in remote areas or find it hard to travel to towns or shopping centres like the elderly. Prior to e-commerce these people would have to rely on other people but now can be independent and shop for themselves.  

Another benefit of e-commerce is that customers can buy anything 24/7. This benefits people who have jobs that do not fit the normal opening hours of shops which means they wouldn’t be ...

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