• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Examine the social implications of e-commerce on society

Extracts from this document...

Introduction

Transfer-Encoding: chunked I have been asked to produce a guide covering the regulations related to e-commerce and the implications of e-commerce on society. I will write a report examining the social implications of e-commerce on society. E-commerce is Electronic commerce, commonly written as e-commerce, is the trading or easing of trading in products or services using computer networks, such as the Internet. Bricks and clicks is a jargon term for a business model by which a company integrates both offline (bricks) and online (clicks). Additionally, many will also offer telephone ordering and mobile phone apps. E-commerce has many advantages and disadvantages to it. The main issue is the customer?s perception of trading online. The media broadcast stories that could deter customers from shopping online such as identity theft and items not being delivered which makes the customer distrust online stores. A site should offer specific things to attract customers. They should have value, not only lower prices but also products that won?t be available in stores. They should also offer 24 hour delivery times for a small extra cost and open 24/7 and accessible from home to make it easy for customers to shop. This means that customers who live in more remote areas where Brick shops are rare, can still shop and buy goods. E-commerce is becoming even more popular and putting threat on traditional high street stores. ...read more.

Middle

One of the biggest drawbacks is knowing whether the company can be trusted. Customers can be fearful that their maybe a poor standard with the product, customers like to see the product before paying for it which they cannot do whilst shopping online. When you shop online, you are more vulnerable to key loggers and other malicious software which can take all of your personal details without being the fault of the e-commerce site. This has implications as they will need to ensure they employ a lot of staff to ensure the safety of the customers and to make sure all their personal information is secure. Another drawback is when ordering online, the customer has to rely on delivery services in order for them to receive the product. They must depend on that service to bring their item on time without being damaged which sometimes isn?t the case. E-commerce has a large impact on customers. By trading online, businesses can open themselves to the global marketplace, something you can?t do in a high street store unless very successful and having lots of money. Despite, attracting to a larger customer base this may have implications on Brick stores. Due to the easiness and convince of online stores many Brick stores suffer from losses due to more people buying online than in store. ...read more.

Conclusion

Tesco is an existing retail businesses as they originally started as a traditional brick store but now also sell and deliver their products online. Consumer Led e-commerce entities A consumer led e-commerce entities is a site that allows you to buy or sell your items through auctions. These businesses will charge a fee to those selling products which allows them to make a profit. These sites use rating systems to score how trustworthy a seller is which makes it safer for customers as it reduces the risk of scamming. For instance, E-bay which hosts other people selling their products and get a percentage of the money that is sold. Service Providers Service providers are a business who do not sell physical products but sell specialised products for customers to use such as broadband, TV, phone or travel companies that provide holidays. For example, Sky sell customers services such as phone, TV and broadband to customers. Financial e-commerce entities A financial e-commerce entities is a service provider focuses on financial services. The main areas are insurance and banking. They will not have a physical shop and everything is done online, although they may have a call centre to improve customer service. Because they have no overheads they can provide good deals to customers. An example of a banking financial e-commerce entities is Smile. An insurance example is quotemehappy. A major issue with these businesses is trust. Because it is all online businesses there is no face to face service which some customers may not trust. P5 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Information Systems and Communication section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Information Systems and Communication essays

  1. Marked by a teacher

    Social Implications of E-Commerce

    Business will also not be affected by bad weather or problems with public transport ? if fact these things might even help an online business because it would be more convenient for the customer to shop online rather than go to the high street.

  2. Feasibility Report

    Lastly I feel that the Perfect Pie Company should also invest and make use of a Back Up System preferably; magnetic tape. This will ensure that all data saved on each of the computer systems on a day to day basis will be backed up at the end of each

  1. The Impact of Mobile Phones on social Interaction

    Similarly, due to the shortage of authoritative information on this topic, I was forced to use and incorporate the opinions, comments and work of sources that are somewhat less reliable and lacking authority. 2.2 - Questionnaires: Basis for choice > Questionnaires are easy to analyse.

  2. How and why lisening skills are paramount to social work

    There are three major dimensions of meaning: 1. The evaluative dimension, in which receivers express the degree of favourable, or unfavourable ness towards the words. Evaluative scales include, good/bad, valuable/worthless, fair/unfair and honest/dishonest. 2. An activity dimension, is the one which expresses the perceptions of a receiver towards the amount of movement or activity in an object or event.

  1. Data Processing Task. Mr Peters, the man who runs this particular Samsung store ...

    * Over time technology has developed immensely. Having this type of system means that the company is automatically going to be lagging behind its competitors in terms of making sales. This system is also redundant as there is a lot of repeated entries that have no need to be there and they would be gone if the

  2. IT and Society

    Keyboards: Most of the keyboards had tilt feet which were in workable order however; some tilt feet were missing which could cause users discomfort. The keyboards keys are also in good working order. Mouse pads: All computer mouses were in full working order however, there were no mouse pads which caused difficulty in use.

  1. Individual in society

    These are all general search engines that can be used to search for any topic. Results from different search engines The result you get from different search engines will depend on the database used. Some search engines, known as meta-search engines, do not have their own database of web pages.

  2. Evaluate the use of e-commerce in a brick and click organisation

    This may cost a lot of money and customers may feel uncomfortable putting their details on the website knowing the risks. This wouldn?t happen in a brick store, the only security risks they have are usually theft or violence which can easily be solved and prevented with security guards.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work