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Ict in business. ICT systems in each garden centre - hardware and software.

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Introduction

Department ICT systems in each garden centre Hardware The centre manager and administration assistant each has a computer with 15TFT monitor. A wireless router provides a peer-to-peer network and a broadband connection to the internet. Laser printer can be accessed from both computers. There are three electronic tills near the garden centre exit, each with a chip and PIN card reader beside it. All card readers are connected via the telephone lines to the banking system. Software Each of these computers has standard office software installed, including word processing, spreadsheet and communications software. centre administration assistant's computer, templates have been set up in both the word processing and spreadsheet software packages These are used to produce standard letters, orders and financial Summaries. The tills have in-built software that allows keys on the keypad to be programmed as well as processing of sales and production of receipts. Disadvantage Very basic screen, Standard office installed They do not talk about which program they have installed There is no protection, no back up also no servers are mentioned They don't mention how internet is connected The manager and the assistants have a laser connected and they share it however this is a ...read more.

Middle

* Pin and chip reader * Barcode reader Once all items have been entered, the total key is pressed and the tills calculates the total cost of the customer's purchases If the customer pays by cash, the member of staff enters the amount tendered and the till calculates the change due * Keyboard * Barcode reader * Cash registers * Printers * Chip& pin reader The receipt is printed out and shows the name, address and contact details of the garden centre, the date and time of transaction, list of the prices, the total, and the change due If the customer pays by credit card or debit card, the staff member presses a key on the till to indicate this till receipt is printed. * Receipts from tills * Message from the chip and pin Then the staff member presses a pre-programmed key till to indicate the type of each item The card reader processes the card payment and two copies if a card receipt are printed. The staff member hands one copy to the customer along with the till receipt. ...read more.

Conclusion

If the customer has ordered before than, then they only enter the customer number. Customer number Product code Quantity Order no Date The catalogues are printed out and posted to existing mail order customers by marketing assistants. theses include an order form pre printed with the customer number Catalogues are also sent to anyone who telephones in response to the advert. Receipt Delivery notes Invoice Orders are received by post; also one of the mail order clerks enters the order details into the sales order processing the software, using the entry screen. The system generates a unique order number for each order and insets the system date The software searches the customer database on the server and the customer details are inserted automatically Source of this information is the orders from post Captured from the order form and the unique order number Payroll Two items of information required for payroll: * Employees rate of pay * Current tax code Employees receive a pay advice slip telling them how much they are being paid - produced by mail merging system, computerised ?? ?? ?? ?? Candidate name: Mandeep Padan Candidate number: 7134 Centre number: 20446 Task: 1 ...read more.

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