"How can West Ham United hospitality improve its communication?"

TITLE "HOW CAN WEST HAM UNITED HOSPITALITY IMPROVE ITS COMMUNICATION?" BACKGROUND The club was founded in 1895 as a company team of the Thames Ironworks. In 1900, the club became a limited liability company under the name of West Ham United, this proved to be vital for the progress of the club. In 1904, the club decided to move to its present ground in Upton Park. In 1992/93, the club was promoted to the FA Premier League, which is the top flight in English football and the best league in the world. The stadium has continuously been improved and at this moment the stadiums capacity is 30 000. Plans have been accepted and construction of one of the two stands has commenced. Once the new stands have been completed in 2003, the capacity would have increased to 46 000 and Upton Park would be one of the best stadiums in England. The ground is situated in Upton Park, East London and in the heart of one of London's ethnic minority communities. The Hospitality department at West Ham United is continuously improving. The Stadium has approximately thirty bars, kiosks and suites in total. This department is vital for the club as a whole and it plays a major part in the financial aspect of the club and also the attitude of the supporters as they provide a service to the supporters before and during the game. There are kiosks that provide fast food for the fans, and there are also

  • Word count: 1564
  • Level: AS and A Level
  • Subject: ICT
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Risks of Having a Facebook Account. Immediately after the discussion in class regarding Facebook privacy, the first thing I did when I got home from school was to check the limitedness of my Facebook profile to people whom I have no connections with.

The Risks of Having a Facebook Account Immediately after the discussion in class regarding Facebook privacy, the first thing I did when I got home from school was to check the limitedness of my Facebook profile to people whom I have no connections with. I am particularly keen with the privacy settings of my profile in any social networking site I associate my identity and email address with so the privacy check that I engaged in a few weeks ago was just to verify whether or not I have properly safeguarded my Facebook profile. What I did was to sign out from Facebook and search my name as an anonymous individual. I recognized my profile among others whom I shared a name with through my profile picture. What made my name stand out from all the other Gerard Padillas were the university and high school networks which were under my name. I clicked my name and realized that only a larger version of the thumbnail of my current profile picture is further revealed upon clicking my name. I checked some of my friends' profiles and theirs disclosed a few of their friends. This revelation is already quite jeopardous since spammers and people who are up to no good can collect information and also be able to verify assumptions through one's set of friends. Also, the friends who are revealed, especially those who have weak privacy settings, are put in a risk. What really alarmed me was the

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  • Word count: 1012
  • Level: AS and A Level
  • Subject: ICT
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Wikis. In order to decide which Wiki site to use, we looked at several Wiki Farms in order to select the best one:

* WIKIS -BIT1 Laboratory Exercise- Friday Labs- David Martland Written Assessment Submission - 19th December WIKI USED: http://www.seedWiki.com WIKI ADDRESS: http://www.seedWiki.com/page.cfm?Wikiid=3804&doc=MusicTypes _____________________________________________________________________ A Wiki is a collection of web pages that can be accessed and edited by outside users at any time. A Wiki, in more complex terms, would be described as a piece of server software that allows users to freely edit web page content or simply create their own using any web browser. Ward Cunningham is a computer programmer and inventor of the Wiki concept. He founded the first Wiki site in 1995. Ward Cunnigham describes a Wiki as "The simplest online database that could possibly work." In order to decide which Wiki site to use, we looked at several Wiki Farms in order to select the best one: * SEEDWIKI http://www.seedWiki.com Seed Wiki hosts non-commercial Wikis for free. However if you wish to sell things from your Wiki, you need to pay for the privilege. This Wiki Farm grows Wikis through its customers. The free site is simple to use, and easy to set up an account with. Seed Wiki is backed up nightly and saves previous copies of pages in case of vandalism. Another great feature of this site is its Wiki widgets. These widgets are set words or phrases that are entered

  • Word count: 2428
  • Level: AS and A Level
  • Subject: ICT
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This report seeks to study the social phenomenon of Short Messaging Service (SMS) and youths in Singapore.

OBJECTIVES This report seeks to study the social phenomenon of Short Messaging Service (SMS) and youths in Singapore. The motivation behind this project is due to the increasing number of SMS users especially among the youngsters. This reports not only gives the chronology of how SMS evolved, but also the basic background to SMS in Singapore, explaining the environment, organisations, people and technology involved. The analysis of the pros, cons and social impact of SMS on youths will also be explored. On top of that, a survey will be done to substantiate some of the more important findings. In addition, a case study on SMS and youths in Australia will be discussed, with certain comparing and contrasting to the situation in Singapore. INTRODUCTION The use of mobile phones has gained worldwide popularity with the youth. From the report of mobileYouth 2003, there are currently 239 million youngsters aged 5-24 in 2003 in 20 important markets and they own 104 million mobile phones (a penetration rate of 44%). [8] Closely integrated with the use of mobile phone is the use of Short Messaging Service (SMS). As the name suggests, SMS is, simply put, a service whereby a user types a message in his mobile phone and sends it to other users. This SMS service is instantaneous, private and user-friendly. A single SMS has an inherent limitation to a maximum of 160 characters per SMS and

  • Word count: 5303
  • Level: AS and A Level
  • Subject: ICT
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Logical operators/search engine

I will be looking at different search engines in order to find the information that I am looking for. The information that I am going to be researching is house price data. I'm going to compare 3 search engines to see which one is most appropriate in what I'm looking for. Text based search engine: For this section I'm going to use Google as the text based search engine. In my personal experience many people use Google as their primary search engine. I'm going to search house price data in Google's search bar and see what results I get back from it. The index returned 125,000,000 hits relating to my topic. Directory search engine: For the directory search, I will be using the live search to see what results I get from the topic that I am researching. The results from the search came back with 67,200,000 hits relating to my topic. Meta search engine: For this section I'm going to use ask.com search engine. Ask.com is a little different from the other two search engines because it allows you to actually type a question in e.g. 'how do you build a website' this will return a list of reference related to building a website which I feel is good. I'm going to research the same topic as I did in the other two search engines and see what results I get. The result from this search engine is that I received 4,477,000 hits relating to house price data. Comparing my results

  • Word count: 1030
  • Level: AS and A Level
  • Subject: ICT
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Communication Table for business

Investigating Businesses For Mark Band 1, you have to explain, using examples, how each different functional area communicates with each other, and external contacts. To get Mark Band 2, you need to say how effective communications can help a business to meet its aims and objectives. DELETE ANYTHING IN RED BEFORE YOU PASTE INTO COURSEWORK Task 1 To begin with, write a definition for communications. Look back at your notes for the communications definition. There are different ways to describe the kind of communication that is taking place, ie formal, informal, internal and/or external. Task 2 As you know from your knowledge there are four main methods of communications: Oral communications, eg telephone conversations; Written, eg sending letters; ICT based, eg using video conferencing and Graphical communication, eg producing graphs. Explain in detail these different methods of communications. You must include 3 paper-based types of communications - use a Letter, Memo and Report and include ICT methods of communications - to cover these different types of communications. For ICT methods you can use Emails, Video conferencing, Internet or Intranet. You have to give details on how it works, whether the communication is for internal or external use and whom it is for within the organisation. You need to say why this method of communication is appropriate and whether

  • Word count: 641
  • Level: AS and A Level
  • Subject: ICT
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Knowledge and understanding of Word Software

Knowledge and understanding of Word Software A professional looking document is more likely to communicate effectively with the audience when the information presented is shown in a way that any one that needs to read it will be able to understand it. Professional documents are usually well structured and appropriately styled so that they communicate effectively to the target audience. To ensure that the correct structure and style's are used it may be relevant to research into the styles that have been used in past documents for the company. The styles that are used are more than likely to be a theme of colour's that are used throughout all documents within in the company. When creating a word document it is important to communicate the information that is needed clearly and accurately to the audience. To do this we have to ensure that first of all the font, size and color are suitable for the audience we are looking at. How a document is set out can help towards the understanding of the content of the text. For this reason it is important that in any word document I create I keep a professional feel to the document. The basics that are needed to create a professional document: * Page numbers * Headers * Footers * Same font size and style throughout the document * Same font colour, unless necessary * The line spacing needs to be kept the same throughout the

  • Word count: 653
  • Level: AS and A Level
  • Subject: ICT
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Hydraulic / Pneumatic systems Work Plan

Hydraulic / Pneumatic systems Work plan * Produce this work plan. * Sketch an aircraft hydraulic system that includes flaps and landing gear. * Sketch a pneumatic emergency blow down system to be included in the hydraulic system. * State which hydraulic fluid should be used in the system and why. * Explain which materials should be used for the pipes and the seals. * Describe the operation of the hydraulic system. * Describe the operation of the pneumatic system. * List all the safety precautions, which are to be adhered to. Safety precautions I. Beware high pressure air can kill, High-pressure air can reach an explosive velocity and can easily maim, blind or kill. II. When working on high pressure air systems: II.II Ensure the system being worked on is isolated or the whole system is totally drained of air. II.III Secure any movable components. II.IV Never disconnect pressurised airlines. Hydraulic fluid used, seals to be used and identification In the system I have designed I would recommend using synthetic hydraulic fluid. Mainly because of its fire resistant properties but it also has a very good operating temperature range. This fluid is used mainly on modern aircraft because of these reasons, which is why I have also chosen this type. Synthetic hydraulic fluid, also known as Phosphate ester based fluid, is identified by its green, purple or amber

  • Word count: 1076
  • Level: AS and A Level
  • Subject: ICT
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Discuss the view that "We learn most about the meaning of nonverbal messages by studying them in relationship to verbal messages."

Discuss the view that "We learn most about the meaning of nonverbal messages by studying them in relationship to verbal messages." (Tubbs & Moss 2002) Richard Mark Wyatt 09/11/2004 Interpersonal Communication Skills BA (Hons) Communication and Media LEVEL C Communication can be described as a "social activity in which people create and exchange meanings in response to the reality they experience." Gill and Adams (1981). Therefore, communication is a valuable and interesting activity that every single person on this planet takes part in. Non Verbal Communication (NVC) is a set of skills and functions that aid in forming language. As their name suggests, these are non-verbal skills and we are totally un-aware that we do them. The amount of NVC that a given person puts into a conversation varies dependant on the situation. There are many elements to NVC such as gesture, eye contact, posture, paralinguistics, facial expressions, proxemics and dress. To properly answer the question, it is important to be aware of all of these features and what they mean. Simple features such as gesture, eye contact, facial expressions and posture all play a part in emphasis to speech. The way in which someone moves their hands to express their emotions, hold eye contact with someone dependant on their mood and the way in which a person holds their body during a conversation is critical.

  • Word count: 1326
  • Level: AS and A Level
  • Subject: ICT
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Analysis report on for ICT systems in Sawastore

Activity 5 Analysis report on for ICT systems in Sawastore Brief analysis report for sawastores supermarket. You can see the equipment used and the tasks performed. Finally looking at existing methods and see how they met user requirements and where they failed. Bar Code Equipment that already exists. Epos and this is a bar code, monitor and a scanner. You can upgrade to Eftpos. This gives customers cash back. Customers could shop without cash in their hand meaning using the credibility. Main task is Epos. Occasionally Eftpos. Security gives a wide overview of the whole store, whilst on the computers are databases, stock control, accounts such as supplies and staff wages. I advise that you firstly have a done. You then can go no the local area network. To make it on a wide scale you have a wide area network. NETWORK DISADVANTAGES ADVANTAGES Stand alone if it crashes last all it easier than System your work getting a load of Computer. Local area if they break down terminals in all Network its costly parts of the Only transfer info scare In the same building Wide area costly if they computers is Network break down all stores Linked Each network has disadvantages and advantage. Summary - Activity 6 Outline proposal for new system Data & items needed are: Product items Staff details Data Capture methods

  • Word count: 321
  • Level: AS and A Level
  • Subject: ICT
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