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IT Systems Analysis and Design: Task 2 - Planning, investigating and interviewing

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Questionnaires - Implementing questionnaires into the investigation stage is a very useful and efficient way of gaining a wider opinion towards the arising subject The use of this will allow me to gain knowledge from the general public or the specified company staff members on their opinions about the project. This is a very useful way of investigation as the user will be able to set out their own questions specified towards the subject spoken about but the answers will usually vary, allowing you to gain a wider perspective on what is needed to become more efficient. However the downside to this would be people giving out misunderstood information and being that, mostly all the answers that will be given will be short and not detailed. All in all this method opens up variation into the projects opinion on the chosen subject but the information collected will not be very detailed. Interviews - Having interviews in place is a great way to find out more of what the chosen interviewee wants allowing you to gain a much in depth opinion about a new project instead of having a questionnaire in place. This is because an interview is spoken instead of written most of the time, meaning that the member of the company and you are allowed to open up on their queries and answer what is needed to be in place for the project being done. ...read more.


Yes this is well needed. Teaching our staff on how to fix minor issues would save time as they wouldn't need to call in a professional and waste valuable time waiting for the technician. Will you like logins for each staff member so that their progress will be able to be followed? Yes, so that I can keep track of every member of The Simpsons Library so that I will know who is slacking or misbehaving and who is doing the job effectively. Do you have any back up files in place for this system or offsite storage in case an error occurs or would you like me to create one? Yes. We haven't made any back up files for the current system, so I would like you to make me a backup system and offsite storage for future use. Questionnaires Staff Member 1 Do you think that a new system put in place is necessary? Yes it is necessary for the Library as the current system is in my opinion very difficult to find files and customer identification towards our customers What would you like to see from the new system? I would like the new system to make editing and creating customer information easier, say for example an easier layout Will work efficiency in other staff members and yourself increase? ...read more.


Microsoft Office will be put in place as many have requested for it and the current system needs an update. Tutorials will be provided for all staff members so each of them will know how to use Office and how to fix minor errors themselves Data To Be Held All data will need to be held within the new system on the computers. This includes books in stock, rented books and customer details. Having this in place, will allow staff members to easily find out when a book is due back and contact details to warn the customer if they haven't brought the book back in time Schedule And Budgeting There is a schedule for completion of the complete system and this is 9 months. There is budget of �8000. This has to include all of the system and all components needed plus the pay of all of the staff needed. Operational Scenario There will be parts of the system that only some staff will be allowed access to. The manager will be allows to access all of the system. The library staff can only have access to the parts of the system that involve the book and joining new customers up. The accounts part of the library will only be allowed access to the banking part of the system as this is what is required. ?? ?? ?? ?? John Bonham Unit 7 Task 2 and 3 Cygnus 1 Page 1 of 7 ...read more.

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