The problem that I have chosen to pursue is the Mail-order Company that sells 6 different products. A computerised system has to be designed to record orders, create invoices and letters for overdue payments.

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Choice of Problem

The problem that I have chosen to pursue is the Mail-order Company that sells 6 different products. A computerised system has to be designed to record orders, create invoices and letters for overdue payments. From the database, regular reports will have to be produced for management purposes.

My problem will involve me handling a database about the customers and information about them. The database will indicate whether any customer's payments are overdue. Searching and sorting will be such tasks that I will perform in the database, which will fulfil the handling information element. I will fulfil the communicating information element through my reports, like the invoices, the order form, and the letters through mail merge. Also reports for the manager will be made, for example the number of people who bought a certain product.

My solution came from a number of possible solutions. An example is that I had to choose the software and the hardware for the computer system, in the most economical way in the highest quality. My database also required me to choose fields, fill them in and design reports for the manager, in which