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This assignment consists of having an interview with Mrs.Atwell and asking her all the relevant questions to do with her job in Carlton Bolling College.

Extracts from this document...

Introduction

INTERVIEW WITH MRS.ATWELL This assignment consists of having an interview with Mrs.Atwell and asking her all the relevant questions to do with her job in Carlton Bolling College. On the 4th March we (the class as a whole) had a chance to interview Mrs.Atwell. Mrs.Atwell's job title is a Work Experience Administrator for 6th form and year 10. Her job is to arrange placements for students. The 6th form courses include GNVQ business studies, health and social care, science and ICT. Al these students are placed by Mrs.Atwell in one of the organisations on the database of her computer. Here are the main types of communications that Mrs.Atwell uses in a day-to-day basis: - E-Mails E-Mails can be used internally and externally. It is a simple method of transmitting messages electronically. The benefits of using E-Mail are: - > Documents that are produced on the computer can be sent via E-Mail to another person across the world > E-Mails can be sent when ever at the sender's convenience and can be read by the recipient at any time. > They can be sent to as many people as you wish > E-Mails can only be accessed by the User's ID and password Disadvantages > System could crash > Server can be busy > Wrong E-mail address can be put in Mrs.Atwell uses E-Mails regularly to contact the Work Experience unit, who handle many placement bookings for her. She can find the updates situation quickly and efficiently. Letters Mrs.Atwell job is to contact businesses f they could take on Carlton Bolling students for Work Experience. In the letters Mrs.Atwell mentions all the skills the student has. Sending letters and receiving them are done externally. Advantages > Has formal authority > Can include pictures and colours to aid understanding/emphasis > Can be copied for people and then retained for future reference > If bad news occurs it can create a "distance" for difficult communication Disadvantages > Letters could be lost in the post > Letters ...read more.

Middle

The equipment should be adjustable to suit Mrs.Atwell. > Work Chairs: Should be comfortable and allow stability. The footrest must be provided. Mrs.Atwell uses one of these footrests. > The Working Environment: Must provide satisfactory light with minimum glare. Windows should have blinds or the workstation should be positioned to avoid reflections. > Software and Systems: Mrs.Atwell should know how to use the program and appropriate to the level of the knowledge. The most important Act relating to Health and Safety is the Health and Safety at the Work Act 1974 (HASWA). This Act sets out the general duties for the employer to there employees. Mrs.Atwell has to attend meetings which are organised by others, e.g. Bradford careers and the Work Experience Unit and those which are organised by herself with the form tutors and year heads. She produces agendas and memos to her meeting and has to be aware of Health and Safety regulations in connection with work organising meetings. Day-to-Day Diary 2002 March 1 Saturday 2 Sunday 3 Monday 4 Tuesday 5 First meeting- held in LX at 11am Wednesday 6 Thursday 7 Name and Addresses were filled in by Abdul and Suleman Friday 8 Letters to company Saturday 9 Sunday 10 Monday 11 Application forms filled completed by Qashif Tuesday 12 Second meeting- held in A84 at 11am Wednesday 13 Letters to company completed by Razwan Thursday 14 Application forms given out to students Friday 15 Health and Safety letters Saturday 16 Sunday 17 Monday 18 Tuesday 19 Third meeting- held in A84 at 11am Wednesday 20 Thursday 21 Health and Safety letters completed Friday 22 Saturday 23 Sunday 24 Monday 25 Tuesday 26 Wednesday 27 Thursday 28 Friday 29 Saturday 30 Sunday 31 Easter April 1 Tuesday 2 Wednesday 3 Thursday 4 Friday 5 Saturday 6 Sunday 7 Monday 8 Tuesday 9 Wednesday 10 Fourth meeting- held in A84 at 9:40am Thursday 11 Friday 12 Saturday 13 Sunday 14 Monday 15 Work experience started Tuesday 16 Wednesday 17 Thursday 18 ...read more.

Conclusion

I didn't use my diary as much as l could have. As time went by and documents had to be completed, we couldn't waste valuable time so documents that to be produced as soon as possible. Some times documents would be delayed and we would fall back on work that ad to be done. Relying on people in the group was a difficult task for some. This is because disagreements were raised and the group didn't produce quality work as it should do, but the disagreements were solved and work was completed. I couldn't really rely on the group because when work had been given out equally, the work was produced wrong when instructions had been given what to do. On meetings Abdul Basit wouldn't arrive on the day so all the pressure would mount on the rest of the group to finish his work off in time. The Need to Communicate For a business to operate successfully it needs to have a good communication flow in the organisation. If the communication were not effective then the organisation would collapse. Communication is vital for the business. There are 6 different functional ares that an organisation has to run efficiently. > Administrative > Sales and Marketing > Production > Human Resources > Finance > Customer service Mrs.Atwell's functional area is administration. Mrs.Atwell needs to be able to promptly give information that is of need. She is Carlton Bolling College to perform a wide range of support activities. Mrs.Atwell needs to be able to communicate with students and form tutors. This is because when work experience placements have been arranged, the form tutors and students need to be notified. Communication is face-to-face with students and form tutors. Good administrative skills have to be obtained for Mrs.Atwell so that it strengthens the communication within the functional area. Confronting someone with information can be done by different methods. Face-to-Face: Mrs.Atwell uses this to face students about work experience placements, and also form tutors. Qashif Masud 12LW - 1 - Mrs.Irvin ...read more.

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