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Unit 21: Working with ICT Hardware and Equipment

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Unit 21: Working with ICT Hardware and Equipment The working Process Building a pc for a school When building a pc for a school I need to ensure that it is built to the requirements. As the pc go out to the schools and the connexions centre they need to have specific software etc on the computers for them to run correctly without any problems. When building a pc for a school I need to check the following: Customer Requirements Customer requirements can be from what they need i.e.: * The basic - computer * Which software they are requiring in this case Citrix as the main programme. (Citrix is used to remotely connect to the server from over the internet). * It could also need a certain amount of memory in the computer * A better machine so that it does not cause them the hassle that the old one did. This can be helpful especially if the customer is on their computer all through the working day. Personal advisers that are in schools also need to have computers that can be as fast as required as they tend to hold a lot of interviews with the pupils at the school. * Any extra ram or drivers that are needed need to be placed into the computer carefully. As the ICT team are regularly asked to make sure that computer speed is kept at its maximum for all computers ...read more.


As only specific computers will take this ram we can use a programme called aida32 to determine what RAM is already in the computer and the amount of free slots that are there. Installing software When installing software it is important to take note of the specifications needed for that software to run correctly. Some software's require a specific operating system to be installed such as windows xp. Also some software requires other software to be also installed such as flash player for the software to work correctly. To determine what specifications are required we need to carefully look at the software we are installing. Usually the software has the specifications written on the box that it comes with or in a manual we are provided with when we buy the software. Or if we are unsure we can also look on the internet and search using a search engine such as Google to find out what the product specifications are for specific software. Planning own work Before carrying out the jobs that need to be done I would need to make a plan so that I ensure I can carry out the relevant jobs correctly and in a certain order. By planning what I am going to do I can write down the order in which I do the jobs and therefore create a plan that I can use in future for any computers I need to build for schools. ...read more.


* Illegal reasons - for legal purposes we cannot allow anyone to use the computers for illegal purposes. This can mean looking at Sex related sites or Drug related sites. Also downloading things illegally on the PC's such as music and films. Loss of service To prevent a loss of service we try to make as many options as possible to ensure it does not happen: * Antivirus - we have antivirus software that is run on every machine to ensure that the computers are kept virus free. * Servers - we have 4 servers that the employee's connect to. Each server allows people to connect back to us here at the headquarters. If once server 'falls over' the employee's logged on will be logged off but will be able to log back on to one of the other servers. * Backups - on a regular basis we back up all the computers in the company every night. This is to ensure that if for any reason, whether it is computer error or an error made by an employee, any work that has been done previously can be restored if and when it is needed. Data protection As I am working in The ICT team, I may come across things that are not intended for me as a professional I need to ensure that I keep any information to myself. As I have access to allot of information through the computers I have to ensure I understand the rules of data protection. ...read more.

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