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User Guide. This system is for Regs Second Hand Cars. This user guide will give you instructions on how to use the functions of this system.

Extracts from this document...

Introduction

The User Guide to using the New System By, Dhruvesh Darji Contents Page Contents Page - 2 - Introduction - 3 - System Requirements - 4 - > Minimum Requirements: - 4 - Installing the System - 5 - Opening the System - 7 - Using the Menu - 8 - > Start Screen Menu: - 8 - > Navigation Menu: - 9 - Creating and Saving an Agreement - 11 - > Validation: - 13 - Printing an Agreement and Comparison Page - 15 - > Agreement: - 15 - > Comparison Page: - 16 - > Validation: - 18 - Adding, Editing and Deleting Customer Details - 19 - > Adding a New Customer: - 19 - > Editing Customer Details: - 20 - > Deleting Customer Details: - 21 - > Validation: - 22 - > Adding a New Car - 24 - > Editing Car Details: - 25 - > Deleting Car Details: - 26 - > Validation: - 28 - Exiting the System - 29 - > Start Screen Menu: - 29 - Backing-up the System - 31 - Making alterations to the System - 32 - Trouble Shooting - 34 - Introduction This system is for 'Reg's Second Hand Cars'. This user guide will give you instructions on how to use the functions of this system. This user guide will give directions on how to install the system and also the recommended system requirements needed. The guide will also give a tutorial on how to use the functions of the system such as: > How to use the menu > How to create a transaction/agreement > How to save a transaction/agreement > How to print an transaction/agreement and the comparison page > How to add a new customer, and edit or delete customer details > How to add a new car, and edit or delete customer details > How to exit the system This system is about adding and storing customer and car details. ...read more.

Middle

Adding a New Customer: 1. The first step in order to add new customer details is to go to 'Add Customer' Sheet. To get here you firstly press the customised menu button on the toolbar which will take you straight to the menu. Here you can see the customised button. Once this button is pressed it will bring up the navigation menu and from here you select the 'Add New Customer' button to take you to the 'Add Customer' sheet. 2. Once you are on the 'Add Customer' sheet you type in your new customer details. On the 'Title' field you can actually select the type of detail you want from the drop-down menu. 3. Once you have entered the new customer details, the next step is to press the button 'Add New Customer Details'. This will copy these new details to the Customer Records on the sheet 'Customer Details'. From this screenshot you can see the new customer details have been added to the customer records. Editing Customer Details: 1. The first step in order to edit customer details is to go to 'Customer Details' Sheet. To get here you firstly press the customised menu button on the toolbar which will take you straight to the menu. Here you can see the customised button. Once this button is pressed it will bring up the navigation menu and from here you select the 'Customer Details' button to take you to the 'Customer Details' sheet. 2. Once you are on the 'Customer Details' sheet you select the 'Edit/Delete Customer Details' button. After this is clicked, the editing options for the details should come up. 3. Once the editing options are up, you firstly scroll down to the customer details you want to edit. In the example, the customer details which are going to be edited is ID number '4'. As soon as you have selected the customer details you want to amend, you then edit the specific details you want by simply selecting it and editing it by using the keyboard. ...read more.

Conclusion

If the settings are on 'Adjust to 100% normal size' this means that this is the reason why it is not printing one page. To make it fit to one page you change the settings to 'Fit to 1 page(s) by 1 tall' and also change it to 'landscape'. This will make it fit to one page and you can see this from the screenshot. Buttons are not working on the system: The reason why the buttons may not be working on the system is because when you opened your system you may have selected 'Disable Macros' therefore if this is selected it will make your system not function properly (as mentioned on page 7). Therefore the solution is to first exit the system, then reopen it and select 'Enable Macros. If this still does not solve the problem then please refer to the Technical Guide. Charts are not working on the system: The reason why the charts may not be working on the system is because you may have left out entering some data when creating the Agreement. Therefore the solution for this is to check that you have entered all the data for creating a new Agreement. Therefore make sure there are no details which have '#N/A'. Therefore make sure you have selected or entered the customer ID, the registration plate, the deposit amount and the loan period. Also make sure these are all entered correctly. If this does not solve the problem then please refer to the Technical Guide. Validation Error messages keep showing: The reason why validation messages may keep on cropping up is because the data you are entering may be incorrect. Therefore check the data you have entered and also have a look at the validation sections. Make sure the data you entered is the correct format, or the correct amount of characters etc. For example, on the 'Add Customer' sheet when entering the data for the 'Title' make sure it is either 'Mr, Miss, Mrs, Ms' otherwise an error message will show. ?? ?? ?? ?? Dhruvesh Darji 12 PHO - 1 - ...read more.

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