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Verbal and Non - verbal Communication

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Introduction

Introduction Communication is the study of the transfer of meaning (Eunson, 2005, p.2). This consists of verbal communication, which is the exchange of ideas through written or spoken words and non - verbal communication, which is conveying a message through cues such as facial expressions (a smile), head movements (shaking left to right), proxemics (closeness in proximity) and eye messages (a stare). It is virtually impossible to not communicate, as further proved by the axiom - "You cannot not communicate". There can also be considerable misunderstanding due to the noise factors that obstruct easy flow of communication, which can be dismissed if the misconceptions are understood and remedied. Verbal cues can be easily controlled; where as the non - verbal cues have little or no control as they are exhibited by the speaker more or less without his or her knowledge. These are more spontaneous and the individual has less control over them, thus making it more genuine and real. Consequently, at times when the verbal cues and the non - verbal cues are contradicting, it is the general practice for the listener to perceive the message displayed by the non - verbal cue. ...read more.

Middle

The use of words in terms of speaking or writing can be rephrased if necessary, to alter the meaning that the speaker needs to get across to the listener. Yet, there can be noise factors, which cause distortions in the actual message the sender is trying to put forth to the receiver. This is because the words have two different meanings, the denotative meaning - the dictionary definition of a word and the connotative meaning - feelings or associations each individual has about a word (Kimberley, 2003, p.145). For example, if a person talks to another person about "love", the listener would always relate it to his or her personal experiences about love and thus there is a higher possibility of ineffective communication. In contrast, if the word "a pencil box" is mentioned there is not the least possibility of misunderstanding the information as, a pencil box has a definite meaning. On the other hand, in non verbal communication it is inevitable to stop oneself from communicating with others. For example if an individual keeps quiet in an attempt to not communicate, this is not possible because this mere act sends a message to the listeners around that he or she is not willing to talk now (Dr. ...read more.

Conclusion

Understanding cross-cultural non-verbal cues is really important, especially when communicating with people of another culture in order not to offend them resulting in unintended communication failures and conflict. This might tarnish the relationship between people. Thus we have to be careful with our actions. By studying this, we are able to gather the kind of impression we might be projecting to people and hence improve it. Conclusion Effective communication is very important especially in order to build a good foundation between parties. Verbal and non - verbal communication is equally important in the process of failure free information transfer between parties, but non - verbal communication takes up a major role in this procedure. In conclusion, we should ensure that both these types of cues are appropriately put into action to enhance better communication and interaction. Reference * Bradbury, A. (2003), "Non Verbal Communication: Messages about messages", Training Journal, Oct 2003 * Eunson, B. (2005), Communication in the 21st century, John Wiley & Sons, Australia Ltd., Singapore. * Kimberley, N. (2003), Managerial Communication: MGF 1100 / 2100, Mc-Graw Hill Book Company Australia Pty Limited, Sydney. * Shaler, R. (2005), "You cannot not communicate", Success Images Management training and carrier consulting", viewed 28th March 2006, < http://www.successimages.com/articles/sw01.htm>. ?? ?? ?? ?? 1 ...read more.

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Response to the question

In summary, the report gives a good description of how speakers, may use verbal and non-verbal communication to undertake a successful speak. However, some of the report may need a little further reading's to why it's important. The report describes ...

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Response to the question

In summary, the report gives a good description of how speakers, may use verbal and non-verbal communication to undertake a successful speak. However, some of the report may need a little further reading's to why it's important. The report describes how different cultures may have different methods of expressing their views. This is quite good, as this acknowledges that there may be some differences in terms of the approach that people may undertake.

Level of analysis

The report mentions how people's non-verbal cues, such as hand movements are less controllable by speakers. This is quite good, as this describes how people speak. However the report doesn't explained why this is, and the report could include something on the lines of 'A person may not notice their hand movements so much, as this is there 'default' potion, as this is what there feel is comfortable and their natural body moments when talking'. The above will show the examiner, that the student understands how speakers sue non-verbal cues, and the reason to why this occurs.

Quality of writing

The report states the term 'Communication', however the student gives the Dictionary definition. This shouldn't be included within the report. All technical terms should be explained using their own understanding of the term, to allow the examiner to asses if the student understands the term or not by their own words.


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