• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Alternative Approach to Quality Control and the Effects on the Business.

Extracts from this document...


Alternative Approach to Quality Control and the Effects on the Business Game do not produce a product therefore Game focuses its attention on the customer service. Selling the software there are levels of quality control and assurance which can not be beat. Here I have suggested different approaches Game could go about to ensure good customer relations and also to further improve their service to customers. Online Gaming Some websites nowadays that have nothing to do with the gaming industry now have online games for their customers. These online games are very enjoyable and are played by people who discover the games or for people who like to play them. Npower is known as a home electricity and gas provider but on their website they also have a cricket game. This is because they sponsored the cricket matches. My suggestion is that Game as being on of the leading retailers in the games market should produce their own online games. ...read more.


These websites have a whole load of games and free information for people who are stuck on a particular level of a game. My suggestion is that Game produces their own hints and tips page for their website. The difference will be that customers will get rewarded for looking up the information form the Game website. The way this will work is that a customer will go to the website type in the product number of the particular game with his/her reward card number. This way the person will be rewarded by extra points on the reward card. In doing this Game are solving any difficulties the customer is having with the game he/she has purchased and rewarding them at the same time. This will increase customer satisfaction and maybe increase sales. All these changes will have an affect on a Games different functional area. I will now look at the changes that would have to be made to the functions of the business. ...read more.


They take care of the financial aspects of the Game Group things like expenditures and turnovers. The changes will not have that much of an effect on this department. # Research and Development Game is a retailer they provide a service they do not actually make the games. Research would be mainly devoted to see if Game can capture more of a market share. The new media director would look into new ways to promote their business. He would look at ways of expanding on the internet and Digital television. New business development director would look to diversify into new markets. The changes would affect this part of Game to research and develop new aspects to improve quality control. Research would have to go into online gaming on their website this is one of the changes. The second change they would have to develop their current website to enable people to download software from it. The third change would involve research into finding hints and tips for games and putting it up on the website. Jaskanwar Singh Pabla Mr Chadha AVCE Business Studies ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Internet section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Internet essays

  1. Online Business Activity

    Lastminute.com plc is an online travel agency and e-tailer founded by Martha Lane Fox and Brent Hoberman in 1998 which became iconic of the UK dot-com boom in the late 1990s. Lastminute.com is famous for its trading of Holiday Packages and Flights and has moved on to become an e-tailer

  2. Celebrity and Media Effects.

    The fact that so many women, both young and old looked to Geri as a role model is problematic. What kind of message is Geri creating regarding bodily image? I believe that she is only contributing to the already established negative bodily representations in society.

  1. Video Games: Good or Bad

    Many think that it is due to our culture that teens aquire the need for violence. Trissler adds, "I don't buy that. It is to easy to blame this type of senseless violence on death matches and BFG's in video games...if these games inspire so much violence, why aren't there more Japanese players acting in the same way?

  2. In assessing the competitive position of a large online trader, we would use the ...

    The huge increasing number of employees was in order to support the business expansion both in the distribution centers and customer service centers around the world. However, Amazon had to lay off 1,300 employees and closed down its distribution center and a customer service center in its restructuring program in early 2001.

  1. Critically analyse and evaluate current developments in consumer behaviour in relation to one transport ...

    People are able to pick their chosen holiday destinations, activities and even hotels if not booking a cruising holiday over the internet in the comfort of their own home, without having to go through the hassle of a travel agent and also getting a good discount on their holidays.

  2. The Computer and Video Game Environment

    have a healthy balance between active and passive activities in their lifestyles. This may strengthen some parents' resolve to bring greater control to the way their children use games and how much time they spend playing games, but it is unlikely to result in them preventing children from gaming at all.

  1. How technolgy effects my community

    * It creates a target for vandals to destroy. * The gangs are being driven away by the security camera but they now hang around else were intimidating people in another area of Mynydd Isa so this is not a long term prevention.

  2. Shopping online

    lesson how the weather affects pollution where she lives and how ICT can be used to monitor the environment. Her mother has agreed to her using the laptop computer. Produce a report that describes what information she can find on the Internet about local weather.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work