Facilities offered by using the internet to book a flight

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Facilities offered by using the internet to book a flight

Website –

Selections of Flights – Once you searched the place you want to go it will give all the information of the flights that are available and going to be available with price on them.  Below shows how it look likes;

Once the customer has decided on which day they want to go then the registration form appears online and customer has to fill in and pay by credit card and get the booking reference.

Offers – This website has different kind of offers such as Christmas gift voucher, travel voucher, low cost flights and reward earning points.

Email address for inquiry -         This website has email address form that you can fill in online and then they email you back.

Online check-in - Allows customer to check-in and confirm your seat selection remotely, from your office or home, up to 12 hours before departure, saving you valuable time at the airport.

Secure website – This website is secure and all the information of the customer is safe.    

Announcement of offers/deals – This website does have special offers but customer has to choose from the index options.  Its not eye catching in big font, advertise or pop up message.

Destination information – This website has destination information with four choices and they are; event guides, city guides, weather, currency converter.  

  • Event guide find out “what’s on when”.  
  • City guides helps the customer to find out about the place such as sightseeing, restaurants etc.  
  • Weather helps the customer to show how the place is like and going to be like.
  • Currency converter helps the customers to find out the how much they will get for the place they are going to go. Customer can also use “Travelex Online Ordering” Use online tool to order your Commission Free foreign currency and traveller’s cheques for convenient airport pick up at one of the listed Travelex branch locations.

Facilities e.g. mobile service, special assistance – This website has traveller information for customer to find out about the facilities such as mobile service, health & safety etc.

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Passport/visa information – This website has information for the customer who wants to change their day, time.  They can change it whenever they like.

Deals with email/sms – Customer can write message to this airline and they will feedback your question.

Links – This website has link to the BBC for customer to check out the weather and to the other sites.

Terms and conditions – This website has Terms and conditions information for the customer when they are booking a flight online.

Travel Insurance – This website has insurance policy with prices so the customer ...

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