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Herzberg’s theory is better than Maslow’s theory as an explanation of what motivates workers.

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Introduction

Motivation Hypothesis: A- Herzberg's theory is better than Maslow's theory as an explanation of what motivates workers. Abraham Maslow believed his hierarchy (see appendix 1) of needs explained people's behaviour and answered the question 'Why do people work?' So for employers to achieve greatest efficiency (see appendix 2) from their employees they need to make sure these needs are fulfilled. But in 1959 Fredrick Herzberg created a new theory (see appendix 3), which stated sources of job satisfaction and job dissatisfaction. These two theory's are important for employers because for them to achieve 100% efficiency and to achieve the highest productivity (see appendix 4), they need their employees to be motivated and satisfied within their workplace. Both these theory's tell the employer what they need to do and what to achieve in order to accomplish this equilibrium between them and their employees. To see whether I should accept of reject my hypothesis I must investigate further the two theory's and what motivates workers. To do this I constructed a questionnaire relating to both theory's (see appendix 5). ...read more.

Middle

These both tie in with Maslow's hierarchy and are also included within Herzberg's theory, as relationships with colleagues are included in the satisfaction side (only just though). Using the last graph I can tell that the work itself is a major form of satisfaction within the workplace - this does link with Herzberg's theory but the theory shows that the work is half satisfaction and half dissatisfaction. The least form of satisfaction is the advancement available - this does not link with Herzberg's theory as he has put advancement in the middle and above many of the other choices that could have been chosen. Using the first two pie charts I can tell that out of he people I asked, most of them were full time - this is important as if people are working full time they will have different motivations than those only working part time. For example; part timers (especially those I asked) were mostly students, of which only really work because they need the money, and they do not really tend to enjoy their work as much as maybe a full timer would. ...read more.

Conclusion

These reasons are also connected to level 3 of his hierarchy, which is relating to affiliation. Herzberg's theory; From my results I can see that maybe Herzberg's theory is not quite as appropriate as Maslow's hierarchy. I came to this conclusion because Herzberg said Achievement as the highest form of satisfaction and that the working conditions are the lowest form (out of the choices I gave). This does not link in with my results, as salary was the second highest and achievement was only the third highest. I did only really do one question within my questionnaire that linked in with Herzberg's theory so maybe if I did a couple more I may have got a better range of results. Also a lot of the people I asked were part timers of which would not really mind about the advancement or the achievement and would care more about the salary, and maybe the work or conditions. This may be why my results are quite varied compared to Herzberg's theory. ?? ?? ?? ?? Sarah Batchelder 12GS ...read more.

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