• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
Page
  1. 1
    1
  2. 2
    2
  3. 3
    3
  4. 4
    4
  5. 5
    5
  6. 6
    6
  7. 7
    7
  8. 8
    8
  9. 9
    9
  10. 10
    10
  11. 11
    11
  12. 12
    12
  13. 13
    13
  14. 14
    14
  15. 15
    15
  16. 16
    16
  17. 17
    17
  18. 18
    18
  19. 19
    19
  20. 20
    20
  21. 21
    21
  22. 22
    22
  23. 23
    23

Communication skills in a group interaction.

Extracts from this document...

Introduction

REFERENCES AND BIBLIOGRAPHY GROUP INTERACTION Abram maslow (1908) - deficiency needs for respecting and valuing individuals. Tuckman (1965) m- four stages of group reformation The actual interaction - this took place 18/12/10.30am Seating pattern - dominating the group interaction Seating pattern - effective group communication Neil moonie (1996) - advanced health and social care ONE TO ONE INTERACTION Martin Seligman (1975) - helplessness in communication (2) Actual interaction - taken place on 4/02/03 at 2.30pm (1) Neil moonie - advanced health and social care www.mental health.com COMMUNICATION SKILLS WITHIN GROUP INTERACTION INTRODUCTION Communication is one of the most imperative things of being a human being. If we were not able to communicate, we would not be able to interact with others; therefore we would most likely be unsuccessful in leading our lives to their full potential. There are two types of communication, which are verbal and non verbal. So we can use our voice along with non verbal communication like your eyes, gestures and voice tone to name a few. Everything that we do can give off a positive or negative vibe about yourself, which could potentially enhance or worsen communication. LOOKING AT EFFECTIVE COMMUNICATION The job of a health and social care worker is to enhance the quality of people's lives. They must allow the clients to be in control and independent. This is why it is imperative that care workers are aware of what demands the clients have on them, and the appropriate communication skills they need to use to improve their life. Abraham Maslow theory which said 'the goal of ones life was person growth' would show that everyone should aim to develop their own ability and potential. However, before this stage can take place there are such things which need to be taken into account, the main thing would be 'deficiency needs'. These have been put into a pyramid which is shown below: It is important for any health and social worker to posses certain vital skills. ...read more.

Middle

In the end she managed with my help to say what she wanted, and I made sure that I continued the conversation with her and the rest of the group, so she felt that what she had said was of relevance and she became more at ease when speaking after this. I was very pleased with the way I dealt with this situation by offering support, praising and comforting, considering I have not ever dealt with someone like this before. My observer also stated in their assessment that I used ' offering support' to help a client with a stammer to express what she wanted to say, and that I did it in a calm, friendly and compassionate manner which was very effective. This makes me feel that I did the best thing I could have done in this situation. However it also makes me aware that there has to be a great sense of delicacy taken when dealing with someone who is affected by a stammer, blindness or deafness, and that I would need a lot of training and experience to be able to deal with something like this in confidence. Environmental barriers: * Lack of privacy - if a conversation is held where there is no privacy; the communication will not be as effective, as in a room where there is complete privacy. It is also important that the flow of conversation is not disrupted by any interruptions; therefore a private room is an effective way of preventing this. * Noisy environment - a noisy environment is very disruptive, so it is essential that you are in a room where there are no distractions and the interaction will run smoothly. * Poor lighting - a room with which is badly lit, or too bright can be a barrier for good communication, so it is essential to make sure there is adequate light to see each others faces when interacting, however also to make sure that it is not bright and causes distress to the eyes. ...read more.

Conclusion

CONCLUSION This experience has been a very large learning experience for me. Before this I had learnt about all the different types of effective communication, however I never actually knew how incredibly difficult it is to put them into practice. There is so much for and health and care social worker to remember when interacting with their clients. I think that it takes a very talented person to be good at their job within this area. I enjoyed my interaction with the group so much, and I have already decided to go back in the future, to try my group interaction to perhaps try out my action plan. What made this experienced even more enjoyable is the fact that the children relished the activity as much as what I did. When I went to go after my interaction I was actually disappointed on how quickly the time had gone. The children who I was working with seemed to have formed a bond with me and were also upset to see me go too. I think that I was very successful in achieving my purpose of the interaction, and this was reflected through not only the effective communication skills I demonstrated but also that of the amount of enjoyment we all experienced. This has certainly given me a lot to contemplate on, I have learn a lot about myself, as well as how imperative effective communication is in this type of setting. Another thing, which I think has been a vital learning point, is the fact that health and social care workers give so much to their clients. Teachers need to make sure that they are demonstrating communication skills the whole time, but also to leave their own personal or emotional problems at home, because it can effective the relationships between them and the clients. This must be extremely hard to do. I would imagine that this job is very satisfying. Unit 2 - Health and Social Care - Communication Records 1 Leanne Knott 12 RMO ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Developmental Psychology section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Developmental Psychology essays

  1. counselling stages of attachement

    Findings - * All the children experienced difficulties at school. They were very attention seeking and had difficulty forming good relationships with their peer group. They were less likely than other children to have a special friend. * Before the age of 4, the children had had an average of 50 different caregivers.

  2. MENTORSHIP ASSESSING

    be associated with learning, but individuals will differ in the degree to which such phenomena manifest themselves (Quinn, 2000). In order to maximize learning, knowledge of such theories is useful but it is of little practical use to consider theories of learning in isolation from either the individual or the learning environment.

  1. This will involve looking into the organisational structure and culture of the Oceans 11 ...

    The leader in charge has to be influential in order to motivate its team, therefore to communicate this motivation effectively; there must be a high level of communication skill within the team/group. 3.2 Communication: The effectiveness of communication is a key requirement for organisation performance.

  2. c hallenging a client to change

    put them into the environment, with the effect that the distinction is blurred between ourselves and the environment. - Retroflection; This means turning back to ourselves what we would like to do to someone else. Equally it is doing to ourselves what we wish someone would do to us.

  1. Research Study About Accidents That Occur To Young Children.

    Survey on playgrounds: I will survey two parks in the Glossopdale area and compare them to see which is the safest in certain areas whilst doing this I will ask the following questions: 1. Is someone supervising each child under 5 on the playground apparatus?

  2. The case study used for this assessment considers a small group of children with ...

    This is unacceptable behaviour even though it is unintentional. Children with autism can have difficulties learning to speak and find it harder to learn and apply social cues that are part of everyday interaction with peers and adults. (Lindon, J.

  1. I have decided to do my portfolio on Beaufort Park School, for several reasons. ...

    through planning and preparing a broad and balanced curriculum using individual assessment. * They will have clear learning intentions that are shared with the children, and provide feedback and evaluation, where possible. * They will establish and maintain high expectations of all children in attainment and behaviour.

  2. The Blind and the Seeing in Agamemnon and Aeschylus

    Her entrance in this play began the climax of the story. She foreshadowed her Dogan 2 and Agamemnon's death at least four times; the first time was after her introduction. She first foreshadowed Agamemnon's death. "No, this is daring when the female shall strike down/the male."

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work