"Stress in the workplace will become the epidemic of the 21st century." Outline and evaluate the contribution of two or more factors to stress in the workplace.

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“Stress in the workplace will become the epidemic of the 21st century.”

Outline and evaluate the contribution of two or more factors to stress in the workplace.

A workplace stressor is some aspect of the working environment that we experience as stressful and which causes a stress reaction in our body. There are two types of workplace stressors. Physical stressors such as noise, length of working day etc and psychosocial stressors such as relationships with co-workers, organisation if work and role responsibility. Each of these has the potential to cause stress but this depends on other factors like the individual’s ability to cope and available social support.

Marmot et al (1997) sought to test the job strain model. This model proposes that the workplace creates stress and illness in two ways high demand and low control. Marmot et al suggested that this could be tested in the context of civil service employees where higher grades would experience high job demand ad vice versa. Civil service employees, both men and women working in London were invited to take part. 7,372 people answered a questionnaire and were checked for signs of cardiovascular disease. About 5 years later each individual was reassessed. For each participant signs of cardiovascular disease, presence of coronary risk factors, employment grade, sense of job control and amount of social amount were recorded. At the end of the study it was found that participants in the higher grades had developed fewest cardiovascular problems. Participants in the lower grades expressed a weaker sense of job control and also had poorest social support. It was found that cardiovascular disease could in part be explained in terms of risk factors such as smoking. The main conclusion is that low control appears to be linked to higher stress and also linked to cardiovascular disorders, whereas high job demand is not linked to stress and illness. This does not fully support the job-strain model because it does not shoe that high demand is linked to illness.

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Socio-economic status (SES) is a measure of the kind of job a person does, how much money they have etc. People who are of low SES are more likely to smoke, live in more stressful environments and have poorer diets which are all factors linked to cardiovascular problems. This means that low grade civil servants may have more cardiovascular problems than high-grade civil servants because of factors related to ow SES rather than because they lack job control. However, Marmot et al argue that other studies have demonstrated that lack of control does increase stress.

In addition, the conclusions ...

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