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Transactional Analysis.

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Transactional Analysis Transactional Analysis as defined as: "An ever-expanding system of related techniques designed to help people understand and change their feelings and behaviours" Woollams and Brown (1978) Eric Berne began to develop the theory of TA before 1958 when his first articles on the subject were published. In his seven books and fifty articles, Berne describes TA as: "Structural and transactional analysis that offers a systematic, consistent theory of personality and social dynamics derived from clinical experience, and an actionistic, rational form of therapy which is suitable for, easily understood by, and naturally adapted to the great majority of psychiatric patients" Berne: Transactional analysis in Psychotherapy (1961) Stewart & Joines (1987) go on to say that it is a theory of personality which uses a three part model, known as the ego state model, which helps understand how people function and express their personality in terms of behaviour. ...read more.


Strokes are can be either positive or negative, and comprise of four main types, and their opposing antonyms: * Internal (External); fantasies, self praise, self stimulation, (from others). * Conditional (Unconditional); for something/one, (for you). * Stroke Value; relative weighting given to words, e.g. "I love you" = 10, "Hi" = 2. * Filtered Strokes; internal filter usage, E.g. "I see you have a new hair style" - can be filtered internally as "they like (+ive)/dislike (-ive) it" By studying the communication, or transactions, between the strokes given, and combing them with the ego state of the persons interacting, it may be possible to understand the motivations behind a person's actions, and ways to improve/ change these actions. ...read more.


He also believes that we all have the ability to make a cognitive decision to change. Employees can also use the application of TA with dealing with potentially difficult situations. Where an adult-adult (or logical) complimentary transaction is the norm in most work places, it may be important to use a crossed-transaction. For example, if a manager keeps habitually helps subordinates in a patronizing manner, and the subordinates humbly accept (parent-child), then by a system of positive feedback, the subordinates become more resentful. But if the subordinate acknowledge that 'No thanks, I can manage by myself' (crossed parent-adult), it may make the manager to adjust their ego position and thus avoid future conflict. By using the parental or adult ego states and negating the child one, emotional entanglements could potentially be avoided. FdSc Food Manufacturing Management Module 2: Social Psychology for Managers Steve Norman - 1 - ...read more.

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