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TQM (total quality management).

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  • Essay length: 2126 words
  • Submitted: 31/03/2004
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AS and A Level Practical Questions

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Traditionally organizations have adopted the objective of maximizing profit for the business itself and for the welfare of the business only. In the new generation managers of organizations (whether it is a corner store or a large multinational corporation), they are expected to maximize profit and at the same time act as 'good' corporate citizens for the welfare of society. Society expects managers to adopt the concept of TQM (total quality management.)

Due to this change from traditional management responsibility to modern manager's responsibilities, ethical factors and social responsibility have become important aspects of managing an organization.

Ethics outlines the standards of an organization of what is morally 'good' or 'bad'. The ethical dilemmas with in an organization can create concerns among employers and employees as it conflicts with their individual personal beliefs.

This raises the issue of whistle blowing, which is when "individuals report unethical practices by their employer to outsiders".

The reason for whistle blowing is that the whistle blower believes that unethical practices are being performed and he or she is willing to preserve the ethical standards in our society.

Whistle blowing may seem ethical

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