A1.How the organisational structure, culture and management style inter-relates in the business and evaluate their impact and that of ICT on the performance of the business.

The quick communication in which employees and managers should have is vital as if quick communication is done then employees are quick enough to complete what task has been given to them. Where employees are doing there job well this is good for the business as the manager has set out to achieve what he or she wants by fulfilling that they are going to need the full attention and co-operation of the employees in order to follow out what is needed of the manager.

The culture in which Sainsbury’s use is power culture, which is essential to Sainsbury’s so that when making decisions nothing inappropriate is to occur to fault the aims and objectives in which Sainsbury’s has. The manager who is chosen for any Sainsbury’s is made sure they are the person right for the outfit of the job intended as they are to be the best to achieve more and accomplish what Sainsbury’s expects of them in terms of having good ideas to improve and motivate their staff when the staff are working and to be very motivated themselves. This affects employees by the staff being motivated to do the job and complete what is asked of them and also to do it well and efficiently. When the manager gives an objective to members of staff it is essential that what is required by the manager is what is being done. The manager is the idea maker on the floor and has to make plans in which are suitable for the business in the best way possible.

ICT’s impact on the performance of the business is the growth of technology being good to make the business run better. ICT is more efficient to complete word-processed work and faster so that there time could be spent completing more important aspects of the ICT within Sainsbury’s. On all the positive sides to how the ICT technology helps make the performance better there are also a lot of disadvantages to what could make the performance levels lower such as the replacement of employees for the use of ICT which is an advantage in itself for the business as you don’t have to employ as much as you have a computer to do the amount of work in which 10 employees could of done but now you only need one person to operate the computer and only pay that staff instead of 10.

When computers start to malfunction or crash this could be a major problem as if the computer is out of use it costs you a lot of time to complete work, which needs to be done for a deadline. As well as this there is a high possibility that your computer may catch a virus from unstable files which have been downloaded or computer hackers who hack into your files and ruin them this all could result to the work being deleted and costing your business more time and effort. To avoid this there are loop holes such as having anti virus programs installed into your pc in order for hackers and malicious files to be contained in your computer.

Another disadvantage to using the computer and ICT technology is that it is quite costly in the long run having to always update certain software and programs to keep up to date with new viruses, new office programs etc. It all costs a lot but again could be an advantage to the fact that at least it is not an hourly wage you are paying the computer. The last disadvantage of this would be to pay operational staff for training to use the programs installed on the computers and how to use certain new technology. This is good as employees are learning new things to compensate for the business using new technology but how does the business compensate for the business hours lost while employees are being trained and there is no one to work in there place during there time away.