An evaluation of an alternative approach to quality control or quality assurance and the effects it could have on the functions of the business and how it achieves its objective.
Olalekan Akindele Business at Work
An evaluation of an alternative approach to quality control or quality assurance and the effects it could have on the functions of the business and how it achieves its objective.
Quality control is an old idea concerned with detecting and cutting out components or products that fall below set standards. This process takes place after these products have been produced. It may involve considerable waste as defective products are scrapped. A quality control inspector carries out quality control. Inspection and testing are the most common methods of carrying out quality control.
Quality assurance occurs both during and after the event and is concerned with trying to stop faults from happening in the first place. It can be defined providing confidence that requirements will be met. Quality assurance is concerned with making sure products are produced to predetermined standards, with the aim being to make products with ‘zero defects’.