Analyse how businesses are organised

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Analyse how businesses are organised

Functional Areas

A functional area is a department of people within a business. The functional areas of Sainsbury’s are:

  • Human Resources department.
  • Finance department.
  • Administration department.
  • Marketing department.
  • Production department.
  • Customer services department.

The Sainsbury’s Human resources department:

  • Arranges staff training and development activities, like how to lift heavy load and how to stack them onto shelves.
  • Maintains staff records such as absences and pay rates, so if an employee is ill. Sainsbury’s Human resources department would record it on their database.
  • Monitors and maintains good working conditions, Sainsbury’s pay money to ensure their working conditions are at high enough standards.
  • Recruits staff.
  • Issues new contracts.

The Sainsbury’s Finance department:

  • Advises managers about sources of finance.
  • Produces financial documents.
  • Checks and pays invoices they own to other companies.

The Sainsbury’s Administration department:

  • Organises meetings with stores and prepares relevant paperwork.
  • Keeps records and files up to date.
  • Responds to enquires and deals with visitors.
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The Sainsbury’s Marketing department:

  • Carries out market research by sending out Sainsbury’s employees to record results by using questionnaires.
  • Promotes the product by advertising their products on TV.

The Sainsbury’s Production department:

  • Produces, assembles and checks quality of products.
  • Obtains raw material from suppliers.
  • Checks machinery for repairs.

The Sainsbury’s Customer service department:

  • Solves customer problems.
  • Uses customer feedback to improve its service, from complaints or general feedback to improve their service.

The Human resource department contributes to the running of the business it helps the employees work to ...

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