• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Applied Business Studies - C1

Extracts from this document...

Introduction

C1 - Robinson Brothers This task requires me to explain different methods of oral and written communication and how it is used within Robinson Brothers. I also have to give examples on how it uses ICT to communicate and operate. Communications are used in all types of businesses. There are different types of communications for example: Oral, Video, Written and Graphical. If communication were not used within a business different functional departments would find it harder to converse with each other. All the different functional areas need to communicate with each other to meet the businesses objectives. Written Communication:- Written communication can be used for many reasons within Robinson Brothers. This type of communication can be used for advertising products or promoting the business, also reports can be inscribed to show how a functional area is managing with the designated job and how they are progressing. One type of written communication is memos. Memos are used to: announce, inform advice, quantify, direct, discipline, instruct, and request. If something needs to be recorded formally in Robinson Brothers, it is done with a memo. Memo is most likely one of the most frequently types of communication used within the businesses. Memo is a use of formal version of communication that used for internal communication within a business, in this case Robinson Brothers. ...read more.

Middle

Meetings externally have to be organised by a person or group of people who contact those who are going to attend and confirm the meetings location and time. Then another person or group of people are needed to organise the conference room and refreshment etc. Robinson Brothers use oral communications at events and exhibitions. The business attends exhibitions and events so they can promote their business and products. Robinson Brothers attend the Motor Show to publicise their products to businesses with similar market, as their products are popular with the motoring companies. This motor show is held annually which means that Robinson Brothers can only advertise to the motoring business within this event once a year. ICT to Communicate ICT is used vastly used in the 21st century with the increase in technology. One example of ICT being used to communicate is via the Intranet. The Intranet is a private computer network which is internally linked and only employees can use. This is good to use as the business can post any job opportunities that are available. The business could also post the organisation structure. An organisation structure shows which members of staff do what jobs. This is efficient to those who want to know who to contact for specialised information, for example, a customer who wants to raise a concern with the department head, the customer can check up on the manager's name and extension key. ...read more.

Conclusion

The new staff member can brief himself with the products sold to prepare themselves for any queries that may be asked regarding a particular item, therefore the employee will be expected to know the product specifications. Another means of usage for databases is when Robinson Brothers decide to pay their suppliers via cheque. This cheque can be hand delivered, however in the unlikely case that Robinson Brothers decide to post it, the suppliers address can be searched for in the database of suppliers. Another usage of ICT to operate in a business is for the process of BACS, which is abbreviated for "Bankers' Automated Clearing Services". BACS is an automated system, which transacts finances and one way in which it can be used is when an employees is awaiting their wages slips, and through this system, the employee will receive it through this automated system. The BACS process normally takes three working days to clear. Firstly, they are entered into the system, then they take one day to process, and lastly they are cleared. This type of system is an easier system to work with, in comparison to individually sign the cheques for each employee, which can mount to a huge stack of work. This is a time conserving process, hence being effective towards Robinson Brothers in terms of saving time, which can be spent on signing other documents and contracts. ?? ?? ?? ?? Omar Chaudhry Business Studies C1 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Business, Companies and Organisation, Activity section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Business, Companies and Organisation, Activity essays

  1. Business Studies Edexcel Coursework

    Errol could use the low costs of this method of promotion to his advantage. With flyers, Errol is able to slip them inside monthly free Harrow Council magazines and gain the interest of potential customers. A disadvantage of putting up posters would be the risk of them being vandalised or

  2. IGCSE Businesses Studies Revision Notes

    Otherwise, they don't keep it. Sale and leaseback - Selling and leasing back your assets for immediate capital, monthly payments. Internal finance - Money which is obtained from inside the business itself: Retained profit Sale of assets Sale of stocks Owner's savings External finance - Money which is obtained from outside the business: Issue of

  1. English for business

    are being monitored � reward them for progress � set deadlines Discussion points: 1. Can we understand the causes of perfectionism?/ procrastination? 2. Do you impose your high standards on others? 3. Do perfectionists lose track of the deadlines? 4.

  2. Applied Business Unit 1

    Swift Supplies main aim is to engage in trading activities this includes selling goods in wholesales and distributing goods to all around U.K to gain profits. This in the past two years has declined slowly and Swift Supplies now do very little distributing but the wholesale industry is still running at a steady pace.

  1. Functional Areas

    This area also does the following o Dealing with the post: Reading it and passing it on. o Making sure all the computers work o Photocopying : Sheets, leaflets, application forms o Printing forms: Leaflets o Clerical work o Support service All of these jobs are important in McDonalds.

  2. Business Studies- Unit 1- Stakeholders

    The government?s wish for a very high taxation of the profits of Coca Cola Wakefield is a hindrance to this and therefore conflict occurs with regards to the relatively very tax in which Coca Cola must pay to the government.

  1. Business Studies- Unit 1- Organisational Structures

    Also called line of command.? Henri Fayol Span of control- A span of Control is the number of people that report to and are managed by one manager in a hierarchical structure. The more people controlled by one manager- the wider the span of control will be for that particular manager.

  2. Grievance and Discipline procedure- relate to Alton towers

    This will be an advantage to the employee because the managers at Alton Towers will be more willing to take note of the offence as the employee will have more support and so it will be harder to ignore the problem.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work